The Good Feet StoreReviews of goodfeet.com

Jason at the Good Feet Store in Santa Barbara was awesome!!! He was very friendly , and compassionate about his work. He took the time to ensure I was in the right arch supports and took all my needs and likes into consideration. I would recommend EVERYONE go get some arch supports. And if you do, go see Jason. He’s an expert and I had the best experience possible. Thank you!

Let me start with say the individual staff members were all AMAZING!! During my visit, there were two sales people and one who was training. All of them were kind, respectful and knowledgable. My review is solely on the product, pricing point and corporate, not this individual location. Now, for the reasons why I gave 1 star. The whole arch support system that is promoted through the Good Feet Company is a huge scam!! They are little pieces of plastic, with varying support (they explain why), and they charge you$1300 for 3 pieces of plastic (the actual support), and 3 sets of soles that don't really do anything (they are meant to provide some comfort). Here is why it is a scam: 1. $1300 for plastic that you can purchase anywhere?!?! I was clearly out of my mind when I agreed to this purchase. Also there are some major design flaws, for example, there is no grip o the bottom of these inserts so they are constantly moving out of place when trying to put your shoes on. It's infuriating. 2. That $1300 only covers ONE arch support system. Because they are at different levels of support, you essentially only get one pair of actual daily arch supports for that amount of money. And if you wear more than one pair of shoes, like most people do, this means you have to constantly move them between shoes, which is a huge hassle, especially with the design flaws. The only BARELY nice perk is there is a lifetime guarantee . Still it's a joke, and not worth all the issues. 3. There are zero returns. Even within the first 5-7 days of purchase, they don't care. They only want your money. 4. CORPORATE CUSTOMER SERVICE IS A JOKE. Specifically, Arissa, doesn't know how to do her job. The only thing she was concerned about was which store did I make my purchase at. That does not matter since all the stores are selling the same crap, and the staff I worked with were amazing. Secondly, if she knew how to do her job, she could easily track down what store I made my purchase. They have ALL my contact info, i.e. phone, email, address. DO NOT WASTE YOUR MONEY. These inserts do nothing more than the $35 inserts you buy at any shoe store. Also, for me personally, I have flat feet and they still don't provide enough support. I regret buying info the gimmick of this company and now I'm out a huge chunk of money, that I really couldn't afford in the first place. This company is disgusting. Also note, the reviews on their website, are manipulated. They are not honest reviews that anyone can leave. The company filters out any and all of the bad ones. That alone is a huge red flag.

I purchased the Happy Feet Socks on April 6, 2022. I was a bit skeptical at first considering my bunion just continued to get worse making it difficult to wear shoes with a strap across the toes. I wanted surgery to be a last option but was at a lose as to how to improve my bunions. Well, I decided to try these socks. I had to write this review. THESE SOCKS ARE AMAZING!!!! It's been a little over a month, and I wear these socks daily, at my desk, when I'm relaxing, in my Uggs slippers, or no shoes at all. Not believing these socks would make a noticeable difference. I am so blown away by the results. No lie, my bunion on my left foot was stuck out so far it was like another big toe on the side of my foot. Embarrassing. On my right foot, not as big but definitely protruding, noticeable. Last week I look down at my feet, and my bunion is almost gone. The bone has moved back into position (almost, but a huge difference). I can wear my pumps comfortably. I can wear my heels longer without discomfort. I am not exaggerating. I continue to wear the socks and I literally every day just marvel at the continued results. How these socks actually work, but whatever aligning these socks do, it is incredible. 5 Stars...I got 3 socks in a pack, and they are worth every cent compared to the cost and discomfort of surgery.

I saw their commercials and decided to stop in the Tucson AZ store. I was met by Glenn Reiner the salesperson. He went thru his sales pitch, took a foot imprint, measured my foot and said he would be right back. In a few minutes he came out with my custom arches, pads and tennis shoes to stop my foot pain. When I tried them on I mentioned they were uncomfortable and he said it would take a few days to get used to. Suggested a few hours a day to wear them. I thought if it works then the expense is worth it. 733.00 later I left the store and all Glenn kept mentioning during checking me out was the lifetime warranty and free adjustments. Wednesday afternoon I started to have some back pain. By Thursday afternoon the back pain was significant and I stopped wearing the arches. Friday I had to go get my back adjusted because of the pain caused by the Good Feet Arches. When I was putting everything back in the bag I looked at the receipt and on the bottom in small print is non-refundable. all sales final. Well I decided to go to the store on Monday and return the arches, pads and unopened tennis shoes because their system did not work for me. I was told by the assistant Manager Irene Salas that none of the items were returnable even the unopened tennis shoes. So I am out 733.00. This is a SCAM using PREDATORY SALES PRACTICES so do not give them your hard earned money. If their system worked they would welcome returns in the rare situation that they didn't work. I bet a large number of people find it to be a SCAM. They take advantage of older individuals. They should be investigated and put out of business.

My feet were hurting. I had seen ads on TV for the Good Feet Store. Went in. She took an impression of my feet and came back with some insets. They felt pretty good at first. Days later, my feet were hurting again.. She had set me up with 4 different pairs of inserts to use at different times and 2 pair of socks. By the time I got to the sales counter, she had already charged my VISA card $2,200. without telling me in advance. My stupidity: I signed the Visa slip. All along she would tell this insert and that were about "22" (I thought 22 dollars) I had no idea the bag of inserts and 2 pair of compression socks would add up to $2,200. This scam is on me as well for not more carefully discussing price of each item and looking at the Visa receipt. My big HUGE blunder for being so trusting. Never again. Beware The Good Feet Store!!

This is a horrible business and should be shut down. They charged my poor mother-in-law $1,500 and she had polio as a child and has one foot that bends in when she walks. I feel horrible that they suckered her out of this money. There is a no return policy she is out $1,500 and does not have this kind of money to spend on such a fraud of a business. I did not sleep more than an hour last night I was so upset as I feel so bad for her. These inserts are crap. I'm floored that they are allowed to get away with this. She purchased it and wanted to return them an hour later and we then learned they have a no return policy. Horrible business. I've actually thought about going in front of the store and warning other people from this horrific company in sales tactic. They keep you there for hours and hours and show you videos trying to explain how great their product is and then give you inserts you can buy at Walmart for $15. Update: I called the store the very next morning right when they opened and begged for them to let her return the inserts she purchased the night before. I spoke with Jasmine who stated she would have the manager, Kristen call me back. It has now been 24 hours and no surprise that I did not receive a phone call. If you are still on the fence about purchasing products from this place, look up the Better Business Bureau complaints and see for yourself.

I went in with an open mind. They did a few exercises regarding balance, and determine that one of their inserts would benefit me. I was in tears at what a difference it made since I had been in pain for months. I paid a LARGE amount of money and took the insert home. Not more than 2 weeks later the support had weakened by wear. When asked they said it was too early to issue a replacement. I basically was out the entire investment. I have since found the comfort in shoes that come with hardcore arch support.

I bought the inserts for 1500$. I was led to believe that if they didnt work I could return them. After 3 months I now have nerve pain issues in my left leg. They said no refunds & that i didnt wear them right. IMO this is a total scam ran by dishonest people.