The Good Feet Store Reviews | Read Customer Reviews of goodfeet.com

The Good Feet Store Reviews | Read Customer Reviews of goodfeet.com

The Good Feet Store reviews

1,959 approved reviews, newest moderated first

Peggy L.
Jun 12, 2026
Good feet is not worth your time or…
Good feet is not worth your time or your money. They're expensive and don't work. Save yourself the aggravation and the waste of time.
Response from The Good Feet StoreJun 16, 2026
Hi Peggy, thank you for your honest feedback; we know it takes effort to share when things didn’t go well, and we genuinely appreciate it. Your experience matters to us and we want to address your concerns personally to make sure you are taken care of. Please reach out to us at [email protected] and someone will be in touch with you personally within two business days.
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Patricia A.
Jun 11, 2026
Love these inserts
Brad was super friendly, knowledgeable, and fun to work with. My orthotics are already making a difference.
Response from The Good Feet StoreJun 15, 2026
Hello Patricia, we are so grateful you took the time to recognize Brad! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brad are what make the difference between a product and a real solution. Thank you for sharing your experience!
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Sara
Jun 9, 2026
best choice that i have ever made for myself
hello Amber helped out with my arch supports. what a relief. after using my fitted arch supports for 4 days i noticed the pain in my knees and hips were gone. its now 30 days that i have owned my arch supports. i would never give them up
Response from The Good Feet StoreJun 16, 2026
Hello Sara, we are so grateful you took the time to recognize Amber! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Amber are what make the difference between a product and a real solution. Thank you for sharing your experience!
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Joe Russell H.
Jun 8, 2026
Please do not waste your money on these…
Please do not waste your money on these inserts for your shoes. They start off telling you that the price is around $400 and it ends up being over $1500. You can’t get a refund. This is a total Scam!.!!! Theinserts are no different than the one that you can buy at your local pharmacy!!!
Response from The Good Feet StoreJun 8, 2026
Hello Joe, I’m sorry to hear you feel that way and appreciate you sharing your feedback. We never want any client to feel misled or pressured during their visit. Every client’s experience is important to us, and we would welcome the opportunity to discuss your concerns further and see if there is anything we can do to help. Please email our Care Team so we can help find a resolution. [email protected]
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Claralyn U.
Jun 3, 2026
I was very satisfied with the service…
I was very satisfied with the service that I received. Tom and Jayvon were very professional and accommodating. Yes, products are a bit pricey, but I’m confident that over a period of time, my problem will be corrected. My feet felt so good prior to leaving the store.
Response from The Good Feet StoreJun 18, 2026
Hello Claralyn, totally fair to bring up. Here’s what’s behind it: you’re not buying a single insole; you’re getting three supports personally fitted to your arch, made with premium performance-grade materials that hold their shape for years. Most inserts compress under your weight and need replacing every few months. Ours come with a lifetime warranty. No repeat purchases. We think that math holds up, and we’re always happy to talk through it if you have questions.
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Michael F.
Jun 3, 2026
Complete scam artists
Complete scam artists. Bridget in Cheektowaga could sell snow to Eskimos. Paid 700 over 25 years ago for crap. They run frequent ads on TV, everyone so satisfied. Read their Better Business Bureau complaints. Before you waste your money go see a qualified podiatrist. For about $200 they'll make custom ones. I don't want to see anyone scammed BUT DON'T BUY THEIR GARBAGE!!!!!!!
Response from The Good Feet StoreJun 9, 2026
Hi Michael, we appreciate you letting us know. This isn’t the experience The Good Feet Store strives to deliver, and we don’t want to leave things here. Please reach out to us at [email protected] and someone from our team will contact you directly within two business days.
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Elizabeth B.
May 28, 2026
Skammers
Skammers. Severe upselling with inability to return unused items within 14 days - with NO discussion of this. $$$ NO flexibility or customer service. ONLY ability to buy more. Tustin, CA location’s manager Niako Hanzy is the lead skam artist rather than ethical leader.
Response from The Good Feet StoreJun 18, 2026
Hi Elizabeth, we are genuinely sorry that your experience has left you feeling unheard and disappointed; we don’t take that lightly. We would truly welcome the chance to listen and understand what happened from your perspective. Please reach out to us at [email protected] and our team will be in touch within two business days. We are fully committed to earning back your trust.
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Edna P.
May 24, 2026
The product has not work for me at all
The product has not work for me at all, my two knees are hurting now (didn't before), foot, back and sciatica are still there after six months and three adjustments, I feel robbed as there is no return policy which I learned after I paid, they don't tell you up front, This has been the worst purchase I have ever done, please be careful befor buying!!!
Response from The Good Feet StoreJun 3, 2026
Hi Edna, thank you for your feedback. It’s our goal to provide excellent customer service to anyone who walks through our doors. We will share your experience with the store and leadership.
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