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GoldStar Trust Company Reviews | Read Customer Reviews of goldstartrust.com

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Money & Insurance
Investments & Wealth
GoldStar Trust Company

GoldStar Trust CompanyReviews of goldstartrust.com

4.4795 reviews
Investments & Wealth
701 S Taylor, LB110, Amarillo, Texas

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GoldStar Trust Company4.4

Reviews795 About Contact

Overall score

4.4 out of 5

Great

Average of 795 reviews

Distribution

5★77%
4★8%
3★3%
2★3%
1★10%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 486-6888
goldstartrust.com
[email protected]
701 S Taylor, LB110Amarillo, TX 79101

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About GoldStar Trust Company

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.

GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: goldstartrust.com
Website: goldstartrust.com
Category: Investments & Wealth
Location: Amarillo, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoldStar Trust Company reviews

795 approved reviews, newest moderated first

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Donald
Mar 23, 2021
I have always been impressed by…
I have always been impressed by GoldStar. This recent handling of precious metals was painless and quick on GoldStar's part. Still waiting to here about the COD shipment from the holding company.
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Zak
Mar 23, 2021
My concerns were immediately addressed.
My concerns were immediately addressed.
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Daniel
Mar 22, 2021
Instructions on how to purchase assets
Instructions on how to purchase assets needs to be revamped so that it is easier to navigate and include where to send. Them.
Report
Edgar Gorrero R.
Mar 15, 2021
I called last week to finalize my…
I called last week to finalize my paperwork on opening a new account. The representative said she will email me the forms to sign to complete the process and still today I haven't receive anything. I've emailed my concern over the weekend and no one responded. Please advise, thank you. v/r Ed
Response from GoldStar Trust CompanyMar 16, 2021
Hello, We appreciate your feedback and would like to speak with you regarding your concerns. At GoldStar we try to provide the best possible service to our clients. We apologize for not meeting your expectations. We will be reaching out shortly. Thank you
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Nathan B R.
Mar 15, 2021
Great experience
Great experience. Very easy.
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C R.
Mar 10, 2021
401k Rollover to Precious Metals
I wanted to invest some of my 401k into precious metals. Goldstar staff answered all my questions and made the transfer easy. I am a Christian and it gave me great confidence knowing that I was investing my funds with a Christian company. I highly recommend Goldstar!
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Frank P R.
Feb 24, 2021
Great Customer Service!!
Great Customer Service!!
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James M R.
Feb 24, 2021
New Client
Even in the middle of subfreezing temperatures, snow, and energy blackouts, the people in this company answered my questions quickly and thoroughly. Their service to open and fund my account was friendly, efficient and quick. Their fees are very reasonable and I highly recommend this company to anyone and everyone, even to my spouse. Many thanks everyone for the great service.
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