GoldStar Trust Company Reviews | Read Customer Reviews of goldstartrust.com

GoldStar Trust Company Reviews | Read Customer Reviews of goldstartrust.com

GoldStar Trust Company reviews

795 approved reviews, newest moderated first

Jennifer C.
Jul 13, 2022
New customer
Transfer request form was faxed to wrong fax number. It appears to be an accident, granted, but it delayed the process about a week to wire my traditional IRA into a precious metals IRA. Other than that, nothing but a good experience thus far.
Response from GoldStar Trust CompanyJul 13, 2022
Thank you for taking time out of your day to give us feedback on your experience. We always want to improve our customer service. Please don’t hesitate to call us: (800) 486-6888 with any further questions or concerns. GoldStar Trust Company
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S H.
Jul 10, 2022
Everyone was very helpful in explaining…
Everyone was very helpful in explaining the process of putting existing Ira’s into gold Ira’s…
Response from GoldStar Trust CompanyJul 11, 2022
We appreciate your review. If you ever have any questions, please contact us and we are happy to assist you. GoldStar Trust Company
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Rick K.
Jul 9, 2022
New customer
I had no negative experience and they seemed to be prompt in their response to steps required.
Response from GoldStar Trust CompanyJul 11, 2022
Thank you for your recent review. We are happy we were able to assist you with opening an account with GoldStar. GoldStar Trust Company
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James S H.
Jul 7, 2022
My 401k money was put into someone…
My 401k money was put into someone else's acct. It took 2 weeks to find it.
Response from GoldStar Trust CompanyJul 11, 2022
Thank you for taking time out of your day to give us feedback on your experience. We always want to improve our customer service. Please don’t hesitate to call us: (800) 486-6888 with any further questions or concerns. GoldStar Trust Company
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Karen Moser C.
Jul 7, 2022
Everything went smoothly
Everything went smoothly. All my questions were answered in a timely manner. One evening I called right before they were about to close, and the girl I spoke to still took her time to get me the information I needed.
Response from GoldStar Trust CompanyJul 7, 2022
Thank you for your review. We are glad we were able to answer your questions. If you ever have questions, please contact us and we are happy to assist you. GoldStar Trust Company
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customer
Jul 6, 2022
GoldStar Trusty Co
GoldStar Trusty Co. Immediately open my account and I was able to see the transaction. Thank you!!
Response from GoldStar Trust CompanyJul 7, 2022
Thank you for your recent review. We are glad we were able to assist you with opening your account. GoldStar Trust Company
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customer
Jul 1, 2022
Still in process.
Still in process.
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customer
Jun 30, 2022
I have had investments with Goldstar…
I have had investments with Goldstar for well over 7 years. They are very responsive and professional
Response from GoldStar Trust CompanyJun 30, 2022
We appreciate your trust and loyalty and look forward to continuing to provide you with the best service possible. GoldStar Trust Company
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