GoldStar Trust CompanyEstablished in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
795 approved reviews, newest moderated first
William A.
Horrid company. Trying to close my account for a year. They make EVERYTHING difficult. Didn't used to be this way. Obviously became greedy and or broke.
Response from GoldStar Trust CompanyJun 16, 2022
Mr. Andrulot, We apologize for the challenges you are facing. A manager will be reaching out to you shortly to take care of any unresolved issues you may have.
Coe
I asked a question and was promptly given an answer. Fast and competent service. Thank you!
Response from GoldStar Trust CompanyJun 22, 2022
Thank you so much for your recent review. We are always here to answer any questions. GoldStar Trust Company
Tim
GoldStar efficiently handled my IRA transfer to a self-direct precious metals account with no surprises.
Response from GoldStar Trust CompanyJun 22, 2022
Thank you for leaving your review. We are glad we were able to assist you with transferring your IRA into GoldStar. GoldStar Trust Company
Della T.
From my first phone call to Birch Gold I have been very pleased with the service Paige got me all set up, answered all my questions and returned calls and did exactly what she said she would do That seems to be a lost quality in customer service these days. It was refreshing. She then passed me on to Sam who was equally professional and helpful in the allocation of my gold. I am grateful for Dr Gina and Steve Bannon and others who recommended you. Thank you all for taking time to actually speak with me and help me.
Response from GoldStar Trust CompanyJun 22, 2022
Thank you so much for your recent review. GoldStar Trust Company
customer
Phil is always available to assist with my financial questions/needs. He knows how to get things done timely and efficiently.
Response from GoldStar Trust CompanyJun 22, 2022
Thank you for your review. GoldStar Trust Company
Paula W.
Paige Moreno was FANTASTIC in helping me through the initial phase of getting my IRA transferred. She was accessible, knowledgeable and friendly. I hope the rest of my interactions with Goldstar Trust are as positive. Hang on to Paige! Employees like her are priceless!!
Response from GoldStar Trust CompanyJun 22, 2022
Thank you so much for your recent review. We look forward to assisting you in the future. GoldStar Trust Company
Maureen C.-Denver C.
Very easy process to convert my Roth IRA over to a Gold IRA. Superior customer service working with Paige and Steve - seamless. I'm super excited about this account to add diversity to my portfolio and also to be able to continue to contribute. Thank you!
Response from GoldStar Trust CompanyJun 6, 2022
Thank you so much for your recent review. We are glad we were able to assist transferring your account to GoldStar. We look forward to being the custodian of your IRA. GoldStar Trust Company
Randy S.
It was easy to transfer my money from a Roth 401k based on the stock market to a Roth 401 with gold.
Response from GoldStar Trust CompanyJun 2, 2022
Thank you so much for your review. We are glad we were able to assist you with this process. GoldStar Trust Company