Thomas M. W.
Self directed Roth IRA opening
Jeff Worley and Andrew Gonzalez have been fantastic and very professional.
Response from GoldStar Trust CompanySep 22, 2023
Thank you for the review! It was shared with Jeff and Andrew.

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
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795 approved reviews, newest moderated first
Thomas M. W.
Jeff Worley and Andrew Gonzalez have been fantastic and very professional.
Response from GoldStar Trust CompanySep 22, 2023
Thank you for the review! It was shared with Jeff and Andrew.
customer
They have good customer service. Friendly and Helpful
Response from GoldStar Trust CompanySep 22, 2023
We appreciate your feedback!
Nita P.
The process was easier than I expected and every step was explained. I was very happy with that process.
Response from GoldStar Trust CompanySep 22, 2023
Thank you for the positive review!
Tom C.
The system was ok but for older folks more personal support is needed , a lot of us are not real good with internet and computers .
Response from GoldStar Trust CompanySep 16, 2023
Thank you for sharing your review. We will take it under consideration.
Sharon K W.
I am still waiting to hear from someone. I have no paper work, no phone call, no email and I don't know what is going on. Where is my money? Was it transferred?
Response from GoldStar Trust CompanySep 16, 2023
Thank you for sharing your experience. A management member will reach out to you!
Jeff
The ease of transferring my retirement and great customer service.
Response from GoldStar Trust CompanySep 16, 2023
Great news! Thank you for sharing your experience.
Mitchell L.
Prompt, knowledgeable and friendly service.
Response from GoldStar Trust CompanySep 16, 2023
Always nice to hear this! Thank you for sharing your review.
Theresa
You explained all that I needed to know, answered my questions, and continued to check in with me periodically until the transfer process was complete.
Response from GoldStar Trust CompanySep 13, 2023
That's is great to hear! Thank you for the review.