GOLDEN GATE RELOCATION LLCReviews of goldengaterelo.com

The movers saved my time and work by loading and unloading my items quickly, which really amazed me. They took excellent care as they removed my goods and furnishing.

I moved my mom from California to Texas and golden gate was a god send ! They handled all the packing unloading and delivery . Thank you so much !

This was our first experience using a mover and we are very happy we went with golden gate . I had to move our date a few times and they were very accommodating . We went with their packing service since I have a lot of family heirlooms I wanted to make sure were packed securely and they made sure everything was exactly like I wanted. Very happy and highly recommend them .

Review temporarily removed while company finds or makes good on what was agreed to. Just wanting to respond to Customer Care statements. If you don’t read your contract word for word you will definitely find yourself to be silenced over any issues with the company. If you have issues you must file a claim and give them atleast 4 months to resolve and find all your missing belonging or make good on everything damaged at 60 cents a pound before you can talk to anyone to help you. This review is not over the contract signed to be clear. That will be a later one. This companies movers were unprepared when they arrived with enough tools to do unassembled furniture. They asked my son if they could use his tools and he said yes but they were not part of the moving. They were his work tools we were bringing with us when we left. He continued to remind them to put them in the truck when done. It was very late by the time they finally left but they took his tools without permission. I contacted Golden Gate Customer Care and the movers to let them know the tools were taken and needed to be returned. The cost of the tools was over $1,000 worth and in a red tool bag. I was told after much texting and calling that they located the tools in the warehouse. No explanation why they were found in the warehouse. They were taken without consent as he needed them for his new job when we moved. Because I had written a review which was extensive and was not appreciated by the customer care manager she said I needed to remove the review, file a claim and they would work with me to resolve all the issues as per their contract. I was also told that when I removed the review they would Fedx or UPS my sons tools overnight. That was over a month ago and they still refuse to send him his stolen tools. It was made very clear to me how ruthless her replies would be if I did not remove my review and they would refuse my claim. These tools had nothing to do with the contract. Yet they refuse to send them and lied to me more than once about them being returned. Per the manger remove the review I’ll send the tools. I am still putting my claim together as it is long but holding on to his tools is unacceptable for anyone as it was not part of contract but as means to help the movers complete the job. I have found the manager to not be truthful or trustworthy. They do not have a right to keep his tools which do not belong to them or the movers. We are still waiting for them to do what they agreed to. If they can’t return the tools taken how can they be trusted to keep the contract agreement on the things I had in the contract. I have complied with them except for completing the claim to which I am still finding missing things. How can a company justify holding on to and refusing to return stolen tools by their movers from the property.? I’m sure the reply with be ruthless as I was pre warned.

I highly recommend Golden Gate Relocation, they did an amazing God, they came on time finsh quite!! Protect my stuff Tim and his crew they were the best I absolutely liked everything they did!!!! They are the BEEEEEEST!!!!!!

LIES LIES and even more LIES. This company (Golden Gate Relocation Movers) has done nothing but lie to justify their bad behavior. Read their replies to ever bad review and judge yourself. The unprofessionalism is astounding. This will be cleared up in the court of law. Please believe, this is not a good company. I can’t stress that enough. I did not have a hair appointment as they state. No where in the audio was this specified and I was never rude or used sexual, discriminatory or insulting remarks towards anyone. It’s very tasteless to lie about customers. Please gather facts before posting lies that will later not hold in the court of law. Both middle eastern foremen have lied. SHAMEFUL! To all potential customers, believe the bad reviews on this company. They are no good. Clearly, read their response to everyone who has had issues with them. Read how demeaning and condescending they are. Know they are lying about everything noted in their reply. The movers will need to attest to this in the court of law and they need to be aware that swearing a false oath or falsifying an affirmation holds punishment. I stand by my review of this company. DO NOT HIRE THEM. If you or someone you know have gone through the same issue I’d like to hear from you. Goldengate Relo Movers Businesses are misusing the review flagging tool and constantly flagging my reviews. The unprofessionalism doesn’t stop. Funny!!!

We were told we’d get a written agreement on the price once the foreman walked our home. All good until they ran out of truck space. Nothing added, but they say we need $2,000 more to take the rest of our stuff. Now our stuff is being held hostage because they are underhanded and dirty. Also, owner won’t contact me back. DO NOT USE THEM!!!! Opening boxes and we have multiple broken items. The ‘foreman’ shows up for 2 hours, then a bunch of random people pack up your stuff. Delivery was 3-4 kids and 2 adults. This is what $18k gets us? DO NOT USE!!

I moved my son for college and golden gate was on time and the guys were great . All of his things were delivered and they put everything together . Thank you for a smooth move .