GOLDEN GATE RELOCATION LLCReviews of goldengaterelo.com

Moved from California to Oklahoma. Was quoted a decent price, but upon the people who were packing the trucks arrival, the price almost tripled. We were backed into a corner & had no other option. We were given a delivery date twice by the same person & then our stuff actually arrived 5 days later. The people who unpacked the truck didn't reassemble any of our items as I was told they would do. We were missing several items as well as we received someone else's mattress. And we had big items broken and damaged. The process to start a claim has been a nightmare. We never received a checklist when they dropped our stuff off & the list we received on pickup just had what was quoted, not what was actually packed. And the company to submit the claim through will not accept more than 2 pictures per damaged item. They want receipts for everything that is missing (even if they were gifts or handmade). We way overpaid to move. We should have just sold all of our items & started over for what it cost us. I'm so disappointed. Edited to add: they called me 12/27/23, but due to the holidays & it being a busy work season for me, I was unable to call back until 1/4/24. Left a message & haven't heard anything since.

First when they arrived on Saturday at 5 pm should have raised alarms. Felt like they were rushed and before they left the weight’s for my grandfather clock were still not packed they just put in the truck. Finally when called to set up delivery they didn’t arrive till the eighth day, when I agreed in the beginning they said they will deliver up to 6 days after I called for delivery when household goods did arrive a lot of my things did not arrive or were broken. I am disappointed these were things that didn’t have a monetary value on them and can never be fixed or replaced