My interactions with everyone at this company were night and day better than others. The entire process from estimate, to customer service, to movers, and the driver, all were Golden Gate team members and all fantastic. They helped remove the stress every step of the way. A particular thank you goes to Douglas and his team... they worked so hard and got everything packed up and moved out really quickly. They were also incredibly understanding about my space estimate concerns and put in the effort to keep it as close to the estimate as possible. I was really nervous but it worked out perfectly. If only I could request Douglas and his team on the other end of the move :)
Response from GOLDEN GATE RELOCATION LLCFeb 26, 2024
Douglas and his crew always appreciate great reviews. Thank you Danielle!
DO
Don
I had a great experience with Golden…
I had a great experience with Golden Gate! They were on time, packed all of my things and kept me informed throughout the entire process. Delivery was just as easy. They worked with me on my delivery date since I was moving across country and needed time to find my new home. Special thanks to my moving consultant Scottie, he was always available for my questions
Response from GOLDEN GATE RELOCATION LLCFeb 29, 2024
Don, Thanks for taking the time out of your unpacking to leave a positive review!
JR
Jenny R.
This company ruined my life
This company and their employees ruined my life. They lost 35 of my boxes filled with my clothes, art work, my kids toys, tools and all of my books and vinyl records!
The sales person told me that my belongings wouldn’t leave the truck, that they would only be on the truck with one other family, that the company had been in business 20 years, and that we wouldn’t have to pay for a shuttle to have them delivered, all falsities used to secure our business. Because I believed her when she said that our items wouldn’t leave the truck, I moved forward with them and signed the contract. I was very naive to believe that a human wouldn’t tell such blatant, bold-faced lies. I can’t even begin to add up what her lies have cost me. This company has maybe been in business one year. Perhaps their previous companies like “Pacific Coast Movers” and other moving companies that get shut down after a year have been destroying lives for 20 years, but by the time I hired them they hadn’t even been in business a year and they had hundreds and hundreds of perfect reviews . They even forced us to pay an extra $2,000 upon delivery saying that they couldn’t deliver without the use of a “shuttle” after we were guaranteed that it wouldn’t be necessary.
The government agent at the DOT told me that they don’t even believe they have their own trucks and they’re not a carrier but a broker who hires truck drivers to dump your precious belongings into warehouses and storage units around America. Call the DOT and ask them about this company, they’re currently being investigated. Call the bureau of home goods and services and ask them about this company.
If you used them, join the class action lawsuit! Search for “Golden Gate Relocation Class Action Lawsuit” on Facebook or go to the website of the same name .com !
DE
Deborah
It was a very smooth transition
It was a very smooth transition. Everyone was very courteous. It was unbelievable easy
Response from GOLDEN GATE RELOCATION LLCFeb 20, 2024
We are very glad we could help!
CH
Charles H.
Finest experience.
Finest experience., got worth of my money., will them again in the near future! Highly appreciated and recommended!
Response from GOLDEN GATE RELOCATION LLCFeb 20, 2024
Thanks for the kind remarks Charles
AB
Antonia B.
Great Services
Great Services, from packing to delivering my belongings from California to Tampa, FL! Would definitely recommend!
Response from GOLDEN GATE RELOCATION LLCFeb 20, 2024
Thanks Antonia we appreciate the feedback!
AG
Antonique G.
Super professional
Super professional and on time. This company is amazing. I was surprised how fast they finished and patient their workers are. Definitely a 10 star business.
Response from GOLDEN GATE RELOCATION LLCJan 24, 2024
Ms. Golden, We appreciate you taking time to leave us a positive review and we wish you good luck in your new location.
EW
Elle W.
The movers arrived at 8:00 am…
The movers arrived at 8:00 am and moved me from my studio apartment in New York to Chicago. All my items arrived in the same condition. They did a great job and i would Highly recommend them to anyone looking to move across country.
Response from GOLDEN GATE RELOCATION LLCJan 24, 2024