GoKarts USA®Reviews of gokartsusa.com

I was very pleased at the easy and simple order process it was quick and simple to use! My customer service agent was very helpful in explaining any questions I had. Great experience and I would reccomend this company to anyone! Thank you! Sincerely, Scott

If 0 was an option I would choose it. Been waiting for my order since 12/2020, a full 3 months. Items still have not been sent. Customer service has canceled my order, been rude and shown a lack of following up when items were in stock. Good prices but expect to do all of the heavy lifting yourself and don't trust them when they say they have shipped an item, follow up yourself or they will rob you blind.

I was able to find a bike I've been trying to hunt for a while for a great price. The other sites I've looked at have extortionate prices but I'm glad I came across a reasonably priced site.

Great product. Easy assembly. Mine had been tipped or something in shipping and filled the engine with oil and locked up on first starts. I managed to clear out most of the oil but it ran pretty bad and smoked a lot even after the oil cleared. I contacted support and without hesitation they shipped a new engine. I installed the engine (not easy, but not too bad). Kart runs perfect and more power than my boy needs for now. I would recommend this product and supplier to anyone! Thank you team. My boy is in love with it and should be for some time. Cheers.

If your a dealer this manufacturer has absolutely the worst customer service you will ever experienced I promise.. selling this brand has cost us countless amount of man hours because customers don’t want to pay because they owned the cart for 5 seconds and something is already broke due to defect in machine they won’t even pay labor for any defects that the unit was sold with.. example I had a customer that the motor was smoking badly they day he bought it they said they will send a new motor but cust is to pay labor well now the customer is paying 900 dollars extra for something that is a straight defect.. Robert Belmont and Arron can’t even read a manual to help give tech support.. absolutely garbage I will never use them again

I lost a couple of parts for a buggy I've had for a while but luckily I was able to find replacement parts from these guys. Most of them are available which has definitely been a lifesaver!

Contacted the text support phone number to see when a motor would get to where I live, the response was quick and easy and I bought the motor on the spot! No one else has them in stock so it worked out great, can’t wait to put it in my 3 wheeler and start rippin! Thanks again GoKarts USA you guys rock!

The kids got super excited when I showed them the dirt bikes and karts these guys had to offer. We had someone else in the family use them in the past and can't wait to take it out for a spin more often!