GoGoMedsReviews of gogomeds.com

I was surprised to find a reasonable alternative to the Canadian pharmacy that has filled my scripts for years. The service was fast, online procedures were intuitive and the overall experience was excellent. I hope there is a service. That gogomeds can request a refill directly from my Dr. when it is time.

I still have not received my medication and it has been 3 weeks since I ordered it. It was not processed in a timely manner and I called for an update. I never received a call back. I only got an email saying my order processed. I ran out of my medication several days ago and I am suffering the consequences because of it. With my previous mail order, I always received my medication on time. So far my experience with this company has been awful. This does not instill any confidence in me being my first order.

Worst mail order pharmacy I ever dealt with would not recommend

Process to refill prescription that had expired was very easy.

Surprisingly easy to use.

My Dermatologist suggested using this pharmacy for a very expensive cream for my daughter that can normally cost up to $2,000! He told me to order from here and it only cost $20.00! He sent in the original prescription for me and then I just signed up online for refills. The process is so easy and I have had great customer service when needed to talk to someone on the phone. Great shipping as well! So glad this is available so my daughter can use this cream which works amazing for her eczema.

Communication with this company is terrible. The web-based platform is barely "OK" and it is incredible that in this age that they do not have an app for your phone. I never received notification that my prescription order was received and processed. So I went online and tried to refill my Rx to discover that I now have duplicate orders of the same Rx, neither of which has been processed in the 2 weeks that the first order was received. Only today, two weeks later, did I receive a phone call/voicemail which gives no specific information other than to call them. (Also, they should specify time zone on their website. They close at "7pm on weekdays." When I tried to return the phone call at 6 pm PST they were Closed.) I eventually received texts and emails in which I promptly canceled all orders. Express Scripts is by far the superior mail-order pharmacy and I am extremely disappointed that my insurance provider switch to GoGoMeds. I will definitely return to using my local pharmacy.

This is my first and it unfortunately will be my last order placed with gogo meds. The doctor submitted my very simple prescription two weeks ago, tomorrow. They charged my card for payment one week ago, today. I’ve yet to receive a shipment confirmation. I’ve called twice in the past two days and both times I’ve received a recording stating that the wait time would be ten minutes. I’ve submitted an email via their “help” address yesterday morning at 9AM and still no response. What’s the hold up?!!