GoGoMedsReviews of gogomeds.com

Response from GoGoMedsAug 27, 2026

Hi Mark, Thank you for taking the time to leave a review! We're sorry to hear the process wasn't to your liking, and we genuinely want to understand what we can do better. We did try reaching out to you by phone & email to learn more about your experience, but we were unable to connect. We'd love to hear your thoughts in more detail so we can work to make things right. Please don't hesitate to give us a call or send us a message, we're all ears! If we're able to address your concerns, we'd also appreciate you considering an update to your review. Your feedback helps us improve for everyone! Our best, GoGoMeds

Response from GoGoMedsAug 7, 2026

Hi Clayton, Thank you for your feedback, and we're sorry for any confusion! We want to assure you that your shipping confirmation was sent the same day your card was charged on July 24; it's possible it may have landed in your spam or junk folder. Our team also left you a voicemail and sent a follow-up email to let you know exactly where your package is based on the USPS tracking information. Please give us a call or check your inbox and we'll make sure everything is taken care of right away. We appreciate your patience and your continued loyalty to GoGoMeds! Our best, GoGoMeds

Response from GoGoMedsJul 8, 2026

Hi Talmadge, Thank you for your feedback. It appears your order has delivered according to the tracking. I'm sorry for the wait and any worry that caused in the meantime. For future reference, your order shipped with tracking the day after it was placed, and about two weeks before delivery. Once a package leaves our facility, it's in USPS's hands, so we don't have visibility beyond what tracking shows. If something like this comes up again, giving us a call after about a week of no movement is the fastest way for us to help track it down. Thanks for your patience, and glad your package made it to you! Feel free to reach out to us if you have any questions. Our best, GoGoMeds

Response from GoGoMedsOct 2, 2025

Hi David, We’re so sorry for the delay with your order. Nine days is far longer than normal for us, and we’d like to look into this further to prevent it from happening again. We tried reaching you by phone this week but weren’t able to connect. Please give us a call at (888) 795-5826 and ask for a supervisor—we’d love the chance to resolve this with you. Thank you, GoGoMeds

Response from GoGoMedsJun 19, 2025

Hi John, Thank you for your review and your feedback. We’re so sorry to hear the original order did not arrive. We completely understand how frustrating that is! We want you to know that, while USPS handles delivery once a package leaves our hands, we absolutely take responsibility for your experience and we will always make it right. If your order is considered lost in transit or hasn’t shown movement for a reasonable amount of time, we will send a replacement at no charge. We were unable to speak with you directly to discuss, however, we wanted to ensure your medication was delivered so a replacement package was shipped to the order's original address. Feel free to give us a call back at (888) 795-5826 if you have any questions regarding this order or if we can otherwise help in anyway. Our best, GoGoMeds

Response from GoGoMedsNov 22, 2024

Hi Katherine, Thank you for taking the time to speak with us the other day! We appreciate the feedback and we hope you are pleased to know that the overall cost of our prescriptions has been reduced. We hope you found our explanation of the website helpful and makes selecting prescribers at checkout easier for future orders. We have also noted your packaging preference discussed on our call as well! If you're happy with our service, we’d love for you to consider updating your review to 5 stars. Your feedback matters to us, and we always want to make sure you have the best possible experience! Our best, GoGoMeds

Response from GoGoMedsNov 6, 2024

Hi Robin! Thank you for your feedback! It looks like your order completed with no charge to you. We appreciate your patience while your prescriptions were processed through your benefit! We left a voicemail for you as well to review how your prescriptions get processed when you place an order with us online. Feel free to call us at your earliest convenience and we can make sure everything goes as expected for your next fills. Thanks again for your feedback! GoGoMeds

Response from GoGoMedsOct 27, 2023

Dear Melissa, Please talk with your physician regarding alternatives. Please consider our pharmacy for other medication needs in the future. Thanks Ron RPh