Goedeker'sReviews of goedekers.com

Don’t ever buy from this company!!!!This is the worse company I have ever seen in my life. They lie to you say the whirlpool side by side refrigerator was in stock and I would have it in 2 weeks. Well after they took my money right away and never hearing from them with a date to deliver and install and haul away that I paid for I called and was told it shipped they would contact the carrier and get back to me in 24 to 48 hours of course they never do so I call again multiple times I get told the very same thing no one ever responds. It’s all lies I have asked for a refund 2 times now and was told because it has shipped 6 weeks ago should have had in 2 they would put in the request and some one would call me. I know it’s another lie. I’m not going to continue to let them do this. I am going to post this review every day every where I can. I will get an attorney if I have to this is beyond false advertisement!!! Its flat out lies !!!! Every person they have there lies!!! They all say the exact same thing. Must be part of their training !!!!

DO NOT EVEN THINK ABOUT SHOPPING HERE. I consider myself a reasonable person, and believe I have been generous, kind, and nice to Goedeker's despite the absolute terror they have given us... our experience with Goedekers has been absolute trash. We ordered a full suite of appliances in November of 2020, including a Washer, Dryer, Refrigerator, Range, Microwave, and Dishwasher. We were told that many of our appliances would be delivered by early January 2021. We are now halfway through June 2021, with NO APPLIANCES. We have called every week for months. Asking. Begging. Pleading for updates. We are always given the answer that the appliances are coming, and soon. We have tried to replace those appliances with others, but Goedeker's isn't really willing to help find ones that would be adequate replacements. We have been lied to repeatedly. I have called asking for any help to understand why we have been given so many false dates of when our appliances will arrive. My last call was to talk to a manager, and in typical Goedeker's fashion, like many of our calls, they have not called us back like they promised. If you like a company taking your money for months, without any concrete answers, with terrible customer service, and delays in providing your appliances for more than 8 months, than please, please shop at Goedeker's. For any other sane individual, go LITERALLY anywhere else.

Purchased a shower enclosure and and a Samsung range form them, both never shipped and customer service does not respond, having to deal with reporting them as fraudsters to my credit card company, stay away!!

Purchased a bathroom vanity from there last summer which was a great price & quality but the delivery was a little choppy but it was subcontracted out. Our dishwasher was breaking. Goeddekers had it in stock at an okay price and we paid the $1200 for it. After 6 weeks they said they were having shipping problems though it appeared on the website the appliance was at the dock. Then I found out they don't have a delivery date at all in mind. I hear there are problems with the pandemic but for the company to take money without any sort of plan makes me think they have made a mistake on their website. Update they did release the money which was an acceptable resolution.

Awful!!! BUYER BEWARE!!!! The don't have what they are selling!!!

ABOUT TO LEAVE REVIEWS ON EVERY single site I have access too. Super upset. Order items and called and had to emailed so many times with no response. Held for a long time today only to be told they no longer have the items. And was told to wait weeks for a refund or go pick something else. I don't care if it takes me ten hours today but I will copy and paste my review on every single site I can find. BUYERS BEWARE!!!!

I will not be ordering from Goedekers again. I purchased a washer-dryer unit from them in September because they promised they had it in stock and would deliver it in October. That was a flat-out lie. They ended up delaying month after month and finally delivering a broken unit in February. I paid extra for the complete installation package. Goedeker's used AM Trucking to deliver the unit but the driver didn't call before showing up and left the broken unit uninstalled. I am now on hold trying to get in touch with a Goedeker's representative as they have been completely unresponsive.

After being promised I would have what I ordered on 06 January and all the consequence calls to “customer service with all their empty promises...let’s call it what it is...deceptive sales=lying. I then got to speak to a “supervising manager” because I demanded my money back of course you can’t get your money back until they verify the order has not shipped even though I was told it would not ship til after 19 February, again I was told he would call me back probably the next day.....take it from me...do yourself a favor and steer clear of this company......BBB is next