Shop high quality wigs from Godiva's Secret Wigs. We offer the most stylish, modern wigs for any look. We sell short wigs, long wigs, lace front wigs, monofilament wigs and more! Free Shipping for orders over $99.
Godiva's Secret Wigs (godivassecretwigs.com) has 47 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
godivassecretwigs.com
Website
godivassecretwigs.com
Category
Hair Care & Styling
Location
Woodland Hills, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
First time ordering a wig from Godiva's Secret Wigs. However, I have been watching the videos for 6 months before deciding to try one of the wigs. I ordered Dawn in medium color Ginger Brown. I was suprised in the subpar packing. Arrived in a cardboard USPS mailing box and the outside of the box felt slightly damp. Inside the box was the wig in a plastic bag. No hair net over the wig. I shook out the wig per instructions and placed on my head. Way too much hair on top of this wig. Looked nothing like the pictures in the videos. No layering through the top and the hair felt rough and greasy. I tried to finger style and a greasy residue was left on my hands. The color was pretty which is the only positive I can give. Also, the Velcro adjustment tabs inside the wig looked like this wig was tried on many times or worn and returned. I was very shocked at the poor quality of this wig and am returning immediately.
Response from Godiva's Secret WigsMay 16, 2023
Hi Carolyn, I'm sorry your experience with your wig was not as you had hoped for. I would love for you to give us another chance; I really would like to help. I just sent you an email and left a voicemail for you. Thank you.
SN
Starr N.
Creamy Toffee Topper
When I first starting wearing one of their toppers, I was pleased - having nothing to compare to. Then they quit carrying my color, so I switched up and ordered another topper in Creamy Toffee. The first one of these was great, however, when it was time to order another topper, the 2nd creamy toffee was def not the exact same topper as the one before. It was thicker and too heavy on top. My stylist had to keep thinning the piece and still I feel it's too heavy and I won't wear it. Since then, I ordered the pony tail clip in. This is nice, but I wish the clip was more comfortable it's sharp on edges and hurts my head after awhile. I may be trying out a new company.
*I am wondering, has anyone out there bought a BOX color that matches your hair color well with the CREAMY TOFFEE? If so, which brand and color name please? It's another big expense going to my stylist for colorings...Thank you!
Response from Godiva's Secret WigsApr 13, 2023
Hi Starr! Thank you for your review. All of our hair pieces are made by hand and each is really unique..hand-made so to speak. That being said, Creamy Toffee is a percentage of a group of colors that make it Creamy Toffee. Human hands grab the colors we designate. However, sometimes depending on the length differences, whether it's mono or machine teased and many other parts that create the Creamy Toffee "pattern" for each piece-we cannot always get the identical layout of the color. We get as close as we can, since it is the correct blend of colors, but we cannot guarantee 100% that every piece in the same color will look exact. We love the uniqueness of knowing they are made by human hands and not machine/robot made. We would love to speak with you directly so please give us a call and ask for Shannon Sanchez at (877)567-9447 Mon-Fri between 8:30 am and 3:00 pm PST.
TS
Tina S.
I have to say
I have to say, I’m a bit heartbroken after receiving my Taylor top and clip on bangs. The topper is much thinner than it looks in the videos, and the bangs are just awful. I brushed them both and tried the topper first. It was better than the bangs, I will say that, but not great. I would be afraid to wear it anywhere because it sits weirdly on the top of your head. They say even if your hair is thin, it will work. Not for me. I tried clipping it on and it kept coming off. I’m so disappointed, I have been watching the videos for about a year trying to decide if I want to try a wig. Glad I didn’t waste even more money buying a wig! I’m out $215 dollars for this?!
Response from Godiva's Secret WigsFeb 24, 2023
Hi Tina, We appreciate you taking the time to write your review. I'm sorry to hear the Taylor Top and the Total Fringe did not meet your expectations. We would never want you to keep something that you don't love. You are welcome to return them for either a store credit or a refund. At the bottom of your invoice enclosed with your order are the return instructions. If you need assistance with your return, please call us at (877)567-9447 and we will be happy to help. We can also help with any questions about our pieces, colors, density, etc. as well. Thank you.
CB
Chris B.
Just got my FREEDOM in Silver Stone and…
Just got my FREEDOM in Silver Stone and fell in love. But after wearing it for a day I realized the front seam is quite noticeable. I am trying to figure out how to correct that.. on the videos they show you can pull the bangs back and I would like to. But, the seam in front is thick and you can very easily see it is a wig, I am bummed!! Now I can’t return it.
Response from Godiva's Secret WigsFeb 8, 2023
Hi Chris! Thank you for taking the time to write your review and for giving us 4 stars. It's wonderful to hear that you love your new Freedom in Silver Stone. Freedom is a standard machine teased wig and does not have a lace front. Since this is not a lace front wig, you would not want to wear the hair pulled back off the forehead as this will expose the hairline. We offer lace front wigs that can be pushed back or pulled up away from the forehead as seen on our website at www.GodivasSecretWigs.com and in some of our videos. Lace front wigs provide a natural looking transition between the edge of the wig and your own hairline. We offer a 20 day return policy as long as the tags are still attached to the wig and it has not been cut or altered. Our return instructions are located at the bottom of the invoice enclosed with your order. If you need assistance, please call our corporate office toll free at (877)567-9447. Thank you.
CU
customer
I bought a GSW for the first time in…about Nov. 7, 2022
I bought a GSW for the first time in Nov. 2022. I ordered Sabrina in silver stone and I love it. I have received so many compliments from the doctor’s PA, to the checker at our grocery store. It saves me time and always looks great!
When I ordered my wig, it was out of stock and I had to wait a little while until it was available. In a very short time, I received Sabrina. Great customer service!
Response from Godiva's Secret WigsJan 2, 2023
Hi there and thank you very much for your great review and for giving us 5 stars! Your satisfaction means everything to us. We love hearing that you love your Sabrina in Silver Stone. :)
VI
Vic
Have always been happy with GS wigs
I have several GS wigs and am very pleased. I have Freedom in four colors and a few others. People are always surprised that I’m wearing a wig and many remarks that they look so natural. I wore freedom in silver stone when I went with a friend to a free dinner offering a way to get out of her time share. The man asked if I was her lawyer LOL! I’ve returned some wigs and had no problem with the process.
Response from Godiva's Secret WigsDec 21, 2022
Hi Vic, Thank you for your 5 star review. It's wonderful to hear about your experience while wearing your Freedom. Your feedback in letting us know about your positive experience with our company means the world to us.
HA
Haymond
Godiva's getting greedy!
I have been with Godiva's Secret Wigs since 2015. I enrolled as a consultant by buying 4 wigs at first. I've been buying my long blonde wigs from them ever since, at consultant prices (that's why they get 2 stars instead of 1). I recently got an email that their rules are that you must spend $500 per year to remain a consultant so in November (2022) I ordered 2 of my wigs, planning on buying 2 more in December when I could afford it, to make up my $500 total to remain a consultant. My credit card automatically checks for available coupons and got me almost $50 off my order so I was pleased and ordered. Next day, I got a call from Godiva restating the $500 total needed, that even with this last order i hadn't met it and that I wasn't entitled to coupons as a consultant so they cancelled my order!!! I was stunned and just said "Okay". Then I got upset - even if I DIDN'T remain a consultant I could have been offered SOMETHING for 7 years of purchasing their wigs (almost $3K worth) but instead I was treated as "less than" and cancelled. So. . . I went to Amazon, bought 2 wigs at $27 each (free shipping with Prime) both a pretty darn cute - one more than the other, but at this price I could buy one every month and still be WAY under the $ 500 minimum (for consultants) or at least $450 for 2 retail wigs from them. Lesson learned and I hope readers here will learn as well - Godiva is getting greedy and in so doing has lost a long-term customer.
Response from Godiva's Secret WigsDec 21, 2022
Hi Dora, Thanks for sharing. We've been working with consultants for almost 25 years and it's extremely rare that we receive a comment like yours.
In 2015, you signed up for our consultant program, which is meant for women who want to start a wig business to work on empowering women by selling our wigs in their community, or at least that is our intention for our consultant business. In November 2020, we updated our Consultant Policies to state that "To remain an active consultant, a consultant must purchase a minimum of $500 worth of product each calendar year." The email you received recently was simply a reminder because you had not met that amount yet. For the consultants that want to empower women, $500 per year is a very small amount because they carry an inventory to show and sell; they are continuously selling and restocking their inventory. The $500 annual commitment is to ensure that consultants do have a wig business and are working with women to help them sometimes during the biggest changes of their lives. We did not intend the consultant program to be a discount for women's personal use.
Additionally, in January 2017, you signed an updated policy that said, "Unless specified "Consultant Promo," any promotions through email, website, Facebook, YouTube or other means are not to be used by Consultants." (If you'd like to see a copy of this, please call our corporate office and we'd be happy to send it to you.)
Each client and consultant is very important to us, so please call us if you need additional information. We're happy you found wigs at prices that work for you.
Sincerely,
Rochelle and Danielle
CH
Chris H.
Poor quality for the price
Loved the videos but found all of their products to be sub-par and overpriced for the quality. Much higher than what you find on other reputable wig sites. The worst quality was their topper. Looked like something you'd get from China on eBay for $5 and they sell that for $100+! The clips are too close to the front so if you have thinning hair there is no way to clip these on. I'm sure these ladies mean well but I've yet to get something decent from this company.
Response from Godiva's Secret WigsDec 21, 2022
Hi Chris. We appreciate you posting your review. We apologize that your experience with your topper was not as you had hoped. Your input is very important to us. We would like to discuss this with you directly. Please call and ask for Shannon Sanchez at (877)567-9447 or (818)591-0808. Thank you.