CurbReviews of gocurb.com

On 9/15/24, my grandmother took this cab from New York to Philadelphia. She gave the driver my credit and he charged $400. But after taking her card, the cab owner said her card didn't go through. Then she gave him a 2nd card and he charged the same amount but he said that one didn't go through as well. So he suggested that she give cash instead. He began to persistently pressure her to give him cash. She was reluctant but because she needed a ride, gave $400 in cash. She was shocked by the price, but felt like she had no choice. Later on, she checked her credit card bill and realized they she got charged twice. So she ended up paying $1200 total. She was scammed by this cab owner. We would not recommend this company at all. They are shady, dishonest, and look for people to take advantage of. STAY AWAY FROM THIS COMPANY!

I used Curb taxi to take me from Miami Port to Ft. Lauderdale Airport and the ride cost me $133. The price would have been about $40 with Uber. Oh yeah, and the driver stopped to get gas along the way.

I am in MI (Eastern time zone), attempting to book a cab for tomorrow in Chicago (Central time.) I need to leave at 7:30 but have to book it for 8:30 so time will adjust. (I hope that’s the trick) Seems like technology would recognize that I want to leave at time that is local to the address I enter as my starting point.

Overcharged. 2 Cards declined..Got to pay driver cash.. Bank texted Fraud alert. Had to dela with Bank for Fraud.... NEVER AGAIN!!

I took a taxi from laguardia to wayne nj I was charged more than 450 dollars I disputed with my credit card company however the charge stayed I have emailed curb Awaiting response

I took gocurb yesterday from Times Square to Newark Airport. The driver didn’t turn on the meter after we asked him multiple times, he mentioned that his machine froze( but the monitor in front of us was showing the company animation logo). He ended up charging us $50 more than Uber…. Don’t use this company and save yourself a fortune. There is no customer service to answer your questions, only an email that god knows when they will get back to you. Simply don’t use them!

I had a issue with a driver I think he take advantage of disable people he followed me in Aldis begging for chocolate or money and abuse my tap card he keep calling me rude and don't take me home on time he called me a baby and I think he disrespect women or black women his name is Andrew cab number 3768 I blocked him because he keep calling trying to take advantage of my card

Be ware!! If you pair your device to the taxi cab it will charge your card and additionally it will apply a 30% tip. I recently visited Las Vegas and used their taxi-service....I paired the Curb app to the associated cab number when I got in the cab. At the end of the ride my husband said he'd pay cash. I backed out of the app. He paid the driver cash....later I saw an email from Curb with the charge of $38.56 I reached out to Curb support explaining the double payment and requested reimbursement. The rep told me if I paid in cash the driver should have provided a receipt. We have never received a receipt while using a cab. She also asked the amount of cash paid as if she had intention to seriously explore the issue. When I emailed Curb support advising that no receipt was provided...the rep quickly responded that without proof they would not issue a refund. I will not utilize an organization that does not have its customers best interest at heart. For users of the Curb app, please be sure to ask drivers for receipts and note... you will be charged if you pair your app even if you decide on another form of payment. Please note, customer service will not assist you.