CurbReviews of gocurb.com

My experience with cab 2115 (I think) was traumatic. He picked me up approximately around 5:00pm at the O’Hare taxi stand. We picked up my cat from boarding then went to the final destination, which was my place. The fare was $61.40. I tipped him $30 because we were stuck in traffic and he waited while I picked up my cat. But I had my cat carrier, a suitcase and two other bags and he refused to help me bring those items to my door. Even after a tip. I feel absolutely sickened and traumatized to be treated this way, for him to see me with all this baggage yet refuse to help, even after a tip. Am I not good enough to be helped because I am old, fat and ugly now? Am I not worthy of having some help carrying my things to the door when it's obvious I am struggling? Cab 2115 didn't deserve that $30 tip. I cried when I got home. I knew I had been intentionally treated like garbage because of my appearance, and emailed Curb. I have yet to hear from them. I want at least a formal apology and a refund of that tip.

Don’t use Curb…. Overpriced 😡

Worst experience ever. All the drivers have attitudes. These vehicles are not made for motorized wheel chairs. Drivers don't listen. Told him I had a penute allergy. He continued to eat the nuts. Ordered a Lyft to a baseball game, they had the most perfect vehicle to pick us up. Enough room for my companion and my WheelChair.But leaving I ordered a Lyft . another driver from curb, picks us up in another dumb Toyota Sienna. Take that seat out. You can't be WAV and not have a probably equipped vechicle

First of all, we thought we were getting a taxi but an Uber driver showed up and took us way out of the way to the airport. And when we got our credit card statement, their billing was in three segments and more than we think we were quoted. Plus on that statement there was a $10 charge from them a couple weeks later that we disputed.

The only time I used my debit card for the trip was for this app, now I have two random charges that I didn’t make on my card. Had to cancel my debit card after using this app.

I haven’t used Curb to book a cab nor will I.Why ? The customer service is useless. I write a week ago asking a question, via their customer service email, but have yet to receive a reply— not even in the acknowledgment that an inquiry was received. Today, I called the “Customer Service Phone Number (9292598822) and with a “dispatcher” with the same question. I reached a call center, I believe in the Philippines. The rep was as helpful as she could be, but didn’t know any details that would’ve helped me. If customer services is lacking, and I can’t get an answer to a basic question, I doubt it would be much better for anything more complex.

Throwing this app to the curb. I took a taxi from the sfa to Palo Alto. The fare was 86.00 - I used curb to pay and the fare jumped to 138.00 just because I used the app. Never again! The driver could not explain why the app was so much higher. Delete it from your phone .

I left a bag in my taxi and provided all the information needed to locate it, but there is no way to get it back. “We cannot connect with the driver.” How is that possible?