CurbReviews of gocurb.com

Terrible experience with Curb. On June 5, 2023 I reserved a cab to drive us from midtown Manhattan to LaGuardia Airport, timely arrival being of the essence. Despite assurances from Curb that the cab would arrive as requested, a cab never showed. No one called; no one sought to contact us about any delay or problem. We were forced, at the last minute, to hail a cab from the street. When I reported the issue to Curb, I received no response beyond the generic claim that they couldn't be responsible for "no shows." I also noticed that I was charged $41 and change on my debit card, which was never reimbursed.

We took a cab from O’Hare airport to the suburbs of Chicago. We were told before we left that it would be more expensive as the cab would have to come back empty. We were tired and I had the worst headache so we just wanted to get to our destination. We were willing to pay more. Upon arrival the driver reminded us to make sure we had all of our belongings. We said we had them. He then unloaded the luggage from the back of the van passing it to me. We didn’t notice that we were missing a small back pack until we had been in the house for about an hour. The back pack was my son’s and contained all of his and his sister’s electronics including a Nintendo switch lite, iPhone 7, and an iPad plus headphones. He was devastated. The back pack was in the trunk, but was small and we think it slipped into an indent in the side of the trunk. It was dark and so it would have been hard to see. We emailed the gocurb lost and found email address. We emailed back and forth a few times providing information as requested. Gherlin was prompt with responding to my emails. We offered to pick up the bag if found. They said they called the driver and left a message with our contact information if he found the bag. While we were out picking up dinner tonight the driver came to my in-laws door with the back pack. My mother in law was overjoyed. He went out of his way to come drop off our lost item. This driver went above and beyond the call of duty and we are so grateful. Even though the items were just stuff and could be replaced it would be difficult for us as my husband has stage 4 cancer and money is tight. We have been looking forward to this trip to be with his family for months and the missing back pack was the only sad part of our trip yesterday. Thank you for the amazing service provided to us. We will recommend your cabs to those we know.

BRUTTISSIMA ESPERIENZA CON IL TAXI cab 6P26 NOME AUTISTA ASHAD MUHAMED NAZIONALITA' BENGALESE SE VEDETE QUESTO TAXI NON SALITE IL TAXISTA E' UN LADRO. HA RITROVATO IL NOSTRO TELEFONO CHE ABBIAMO SCORDATO SUL TAXI, IL CONDUCENTE E' RITORNATO IN HOTEL E HA TENTATO UN' ESTORSIONE CON LA RECEPTION DELL'HOTEL. l'HOTEL NON HA PAGATO E IL TAXISTA NON HA LASCIATO IL TELEFONO E NON HA ASPETTATO CHE SCENDESSIMO DALLA NOSTRA STANZA. L'ASSISTENZA GOCURB CONTATTATA NON HA FATTO NULLA E NON E' RIUSCITA NEMMENO A CONTATTARE IL TAXI.

I use the service to get to my medical appointments. Unfortunately the service has made me late for all of my appointments becuse they arrived late. I call hours before the requied appointment time, and they still get to me late. I have missed crucial appointments because of their inconsistencies. The driver will take you out of your way to make more money on the trips. They claim they don't have enough drivers. I sit for hours to get a ride home from my appointments. The drivers carter to the north side and the suburbs. The drivers appear to discriminate

Have provided much more information than should be needed to substantiate my claim that I was charged twice with rides in New Orleans in March 2023. two charges were exactly the same amount and the second charge was with a 25% tip added on. I strongly advise people to not use this service.

I asked how much it would be from the airport to my hotel. He told me $20-$25. The ride was $50, and I had pre-selected a 20% tip, so in total it was $60. Will not use again.

Curb will leave you on the curb. This is the worst app on the planet. I ordered a cab and no one showed up and I was charged. Please do not use this application unless you are willing to donate to an unworthy cause.

Got charged DOUBLE from the evening before, same time of eve and level of traffic. Driver was rude. STICK WITH UBER AND LYFT! Curb is a ripoff.