Lisa C.
The sizing is waaaaaay off
The sizing is waaaaaay off. I didn't realize this was not a company in the US. It took forever to get here. I was OK with that but I can't even get "my size" around me. I've emailed twice inquiring how to return them (i bought 2) & get a refund. Nobody has gotten back to me yet. I will dispute the charge if need be. Email from company: Dear customer, Sincerely sorry for the inconvenience. For this issue, we have two suggestions: 1)Return the item. Then after we receive and accept the brand new returned and non-used item, we will refund you USD35(What I have to remind is that the refund is the payment after deducting the shipping cost of the goods mailed by the store) However, for returns, the customer must bear the shipping cost. 2)To keep the item, we suggest refunding you USD $5 as compensation, is that OK? After a refund, you do not need to return and could give your family or friends. Your understanding would be highly appreciated. Good luck and have a nice day Best regards GoChumbo Support Agent" These guys suck a business. I'm goin to dispute my cc charge.
Response from GoChumboJun 2, 2022
Hi Lisa, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.




