GoChumboReviews of gochumbo.com

Waiting for my package for 6 weeks...still nothing. I have written several times that I want a refund....but still haven't received it. Buyers beware this company will screw you over and over

Bad experience it’s been a month I haven’t received my order

GoChumbo is a fraudulent website that SCAMS innocent consumers. If you are able, please REPORT this site to the FTC and Justice Department for fraudulent advertising and business practices. I ordered a bra and a waist trainer since mid April and paid for express shipping. No tracking information or order updates were given. Emailed several times after a week passed and I heard nothing. Emailed several times AGAIN after a month since I no longer wanted the product after not receiving it. Still no answer. Requested refund several times. Radio silence. They say here to email the support email and they'll respond within 1-2 business days. Its a LIE. I have received no correspondence, no product and NO REFUND. I am furious because I worked hard for my money and this company STOLE it from me. Their replies to their negative reviews are generic and likely automated. Many do not even address the individual concerns of their base complaints at all. The positive reviews are FABRICATED. Any company that has this many customers calling it a scam must obviously be fishy and I wish I'd read the reviews before I purchased. They attempt to do damage control by attempting to dilitute their terrible reviews with positive ones but they are FAKE. Look at the quantity, timing, and grammatical structure of the reviews. All fake. Please, REPORT THIS COMPANY TO THE FTC AND JUSTICE DEPARTMENT. So they no longer can do business in the US and continue scamming innocent buyers.

So after 2nd review where I stated my reply from the gochumbo support. This is my reply. Mind you I stated that there were false reviews, that they had stated my order was very large, and that I have a claim into PayPal. Don’t be fooled. These guys are thieves Reply from GoChumbo 21 hours ago Hi Debbie, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email support@gochumbo with your order details so we can assist better. We’ll be on a lookout for your email.

It took over 5 weeks to receive a bra and tummy wrap. The bra doesn't fit, too small and uncomfortable. The body wrap is missing the loop on the end, it's just velcro and no instructions. It's impossible to even wear. I see how many were scammed on here and I'm another that at least received the order but it's knock offs, I can't even use them. Truly disheartening to pay $50 dollars just to be scammed, I also saw their ad on tic tok, the wrap I received is not the one advertised.

I spent $50 here last April and received no product. 100% a scam. Don't give money to these people like I did. I also believe all of the positive reviews here are fake. Lots of the wordage is strange or broken English is being used. I also notice everytime a bad review is posted, a good review is posted shortly after. I don't think that is a coincidence.

I ordered a body suit and a bra from this company. It’s been a month and still no product. I reached out to them multiple times, via email, Instagram & tiktok, and still no responses. I contacted my bank & the fraud department is opening an investigation. One way or another, I’m getting my money back. They definitely scammed the wrong girl. I highly suggest you don’t ever order anything from this thieving company!

I made an order to gift it to my mother, on April 27. Over a month passed, and I have not received any shipment order confirmation. I went to their webpage to verify my order number, and it said the order was awaiting shipment. I sent follow up emails to the email they provided, to see why my order had not been sent yet, and I have received no response whatsoever, 37 days later. Unless they actually send me what I ordered, explain why it hasn't been sent yet, or send me a total refund for the products that have not been received, this is a total scam! They took my money and went radio silent after that. Don't fall for it like I did... I'm super disappointed in them. Update (6/10/22): At GoChumbo's request, I emailed them for a third time, hoping to get an update on my order or get a full refund since the product has not been received yet. Let's see if they answer, since they "will be on the lookout for my email" now... Update (6/15/22): I have yet to receive a response to my many emails. My order is still pending and I have not received either of the two items I ordered. Do not understand what the holdup is when they cannot even respond to an email. Horrible customer service! GoChumbo is a big scam!! Update (6/16/2022): They finally responded to my email stating that my package was lost in their warehouse and that they would arrange a new parcel for me. I told them to please send me the package and asked them when I can expect it to arrive. Hopefully the waiting game won't last two more months before I get the package or a response. Really hoping for things to start looking up with GoChumbo. Update (6/17/2022): They responded via email stating: "We are sorry to say that we are not sure of the expected delivery date because it is determined by the post office, but we can help you to urge logistics companies to speed up freight." So, I responded with: "I will wait 1 month for it. If I don't receive what I ordered by July 17, 2022, I want a full refund. The original order was made in April 2022, so 3 months should be more than enough time for my order to get to me." I must say that the customer service I have received has -drastically- improved, however, one month should be more than enough time for the order to get to me. This is my last attempt to try to get their product. Update (7/22/2022): After the last message from GoChumbo stating that they would speed up freight, I've waited for a month and a few days to see if I would receive the product. Since I haven't received it, I went to their webpage to see the shipment status of my order. Imagine my surprise when it still read "Awaiting Shipment"... It's been too long waiting for a product they haven't even sent my way. I sent them an email asking for a full refund. They have forever lost me as a client. Update (July 23, 2022): They responded to my email saying: "Sorry for keeping you wait as the first batch sells out. We have cancelled your order and the full refund will be credited to your original payment method in around 7-14 business days." I will be verifying after 20 days to see if we received the refund. Update (August 4): Their refund was finally reflected on my account. So glad the time frame they gave me was accurate! This will forever conclude this saga.