Tracey R.
I ordered from Gochumbo on April 3
I ordered from Gochumbo on April 3, and I haven’t received my order yet. They haven’t even replied to my 3 previous emails which I feel is very BAD CUSTOMER SERVICE. Someone needs to respond to me ASAP, either send my order or refund me back my $3809. But trust me, I will never order from you all again and I will let every social media site know how y’all treat your customers 😡
Response from GoChumboApr 18, 2022
Hi Tracey, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.