GoChumboReviews of gochumbo.com

Horrible customer service. They do not make returns.

I received a pair of pants and they didn’t fit plus the material was not what I was looking for. In order to return an item, you have to email them. I reached out and they offered me a discount on my next purchase. I politely declined and restated that I wanted to return the pants for a full refund. They wrote back suggesting that I get the pants in a different size or give them to a friend and offered me $10. I wrote back again requesting the return info and a full refund. This should not be a negotiation. So frustrating.

I ordered pants, size small and 2 people could fit in them. There's no response as far as returns. There's no invoice or label in the pkg. and their website is in Chinese. PayPal has had NO luck contacting them. Do not buy from this company!

I ordered 2 pair of the low rise pants. They are too small and I'm trying to find someone to give me a return address. The phone number provided doesn't work. I was SO Stupid to order from this company!!

This company is in the business of taking your money and giving nothing in return. I paid for a product that I never received at the beginning of March. I provided documentation from the USPS that the package was not delivered to my address but an address in another state. Buyers beware!

Need to add a sub O for a review !! The absolute worst customer service experience EVER!!!! Clearly, they don't care from the hundreds of complaints... just be warned and shop with them at your own risk and God forbid you need to make a return.... it either wont happen or you have to literally get legal involved to get your money back !

If I could rate a 0 or lower I would! I ordered 2 pair of jeans thinking they were Judy Blue based on the advertising for $75. WRONG! I ordered tall, they send me SHORT. When I contacted them via email they offered me $13 and a 30% off coupon! When I refused that offer they said I could return at my expense. ARE YOU KIDDING ME! I will go to the ends of the earth to warn people about this SCAM!!!

Lonnnnnnnnggg delivery time. Not sized correctly. In dispute for a return authorization. Although the return address is Queens, NY, this parcel oringinated in China. Third time this year I have ordered from China with nothing but agrivations. This IS the LAST time.