CHRISTINA
No headache care
Reliable, quick.
Response from GobyMedsMay 8, 2026
Exactly what we strive for! Thank you for being an amazing customer at Goby Meds!

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
GobyMeds (gobymeds.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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CHRISTINA
Reliable, quick.
Response from GobyMedsMay 8, 2026
Exactly what we strive for! Thank you for being an amazing customer at Goby Meds!
Audrey L J.
My experience with Goby Meds was extremely disappointing. Communication was poor from the start, and emails were not returned in a timely manner, in fact, I’m still waiting on responses days later. I was told there was an issue with my prescription and that I would have to be denied, but then I was told I could reapply. When I attempted to do so, I couldn’t find any option in the patient portal, and no one would answer my emails to clarify the process. On top of that, there has been a pending charge of $499.00 on my card since Monday, and I have received no update or support regarding a refund. This lack of transparency and follow‑through is unacceptable, especially for a telehealth company handling medications and patient care. I already had an uneasy feeling about using an online service for something this important, and this experience only confirmed those concerns. Thankfully, my regular provider was able to get me in right away so I didn’t have to miss a dose. I will not be recommending this company to anyone, and I’m genuinely disappointed. I had hoped this would be a convenient solution, but it turned into unnecessary stress and frustration.
Response from GobyMedsMay 8, 2026
Hey Audrey, it seems like you had opened up multiple tickets with us which our care team and providers did reach back out and communicate with you throughout your process. We also want to acknowledge that we have had a massive influx of orders, which has made our response times a little bit slower than usual. A care team member usually responds within 24 hours. Our customer service experience is something that we pride ourselves on, so we apologize if you had a less than great experience. As for your pending charge, we do not collect payment until your prescription has been prescribed and in this case, as you said, you were denied. The temporary hold is usually released within a day or so. We release it immediately, but the hold is often cleared by your bank. We wish you the best of luck on your weight loss journey.
customer
Easy! Very happy with GobyMeds!
Response from GobyMedsMay 7, 2026
Thanks so much for taking time to leave us a kind review!
Steve W.
Amazing product that works well at an incredible price! My first shot was 97 days ago. Weigh in this morning, I was down right at 40 lbs. I recognize my results are not typical, but neither is my diet. Extremely low carb, 3 FULL DAYS of fasting, minus a protein shake, and almond milk in my coffee, per week. But the results speak for themselves. Averaging 2.83 lbs lost a week. My ROI, the amount I paid for every lb lost against every used dosage, I am paying $11.35 per pound lost. For perspective, those using the name brand version, they average losing .7 lbs a week, and paying (depending on insurance) between $66.44 and $270 a pound. (All these numbers came from Google Gemini cross referenced with Chat GPT. I use Gemini daily to track my progress and give it feedback on any anomalies with my diet and exercise, and it’s been incredibly helpful in telling me “oh, you had a few drinks and skipped the gym. Expect to probably weigh in at ____ in the morning, but that’s fine! You are so far ahead of the pack in this race, no need to worry! You can’t even see the guy in second place where you are!”) This is a tool. Use it with your other tools, diet and exercise, and I am certain you can get similar results. Throw in another tool, your favorite AI chatbot to bounce things off (always proof check anything it says that seems off) and now you have a pseudo accountability partner.
Response from GobyMedsMay 7, 2026
Thanks so much Steve!
Bo L.
I tried giving Go By Meds a chance, but I can’t get past the lack of customer service. There’s no response through chat, email, or phone, which immediately raises red flags and makes the company feel unreliable. With how competitive the peptide space has become, customer support matters. I was referred to this site by a friend due to this peptide boom, but as a new customer, I have questions and couldn’t get anyone to respond. On top of that, the pricing seems higher than many other companies I researched. Unfortunately, I’ll be taking my business elsewhere. Hopefully they improve their communication and customer experience moving forward.
Response from GobyMedsMay 7, 2026
Hey Bo. We appreciate you leaving a review for us, and we apologize for the delayed response to your customer support request. How our customer support is something that we pride ourselves on, and you can see as much in all of the other reviews that we have. However, we have mentioned in our response that our customer support is currently experiencing higher volumes than normal and are working through our message queue. This means slightly longer wait times before we can get to your request. We wish you the best on your weight loss journey, no matter who you choose to go with.
Mari
It would be nice if you could have a Spanish version I am Spanish speak and had to have someone help me sign up
Response from GobyMedsMay 7, 2026
Thank you so much for leaving us a kind review! I will forward this over to our dev team because we agree that would be helpful!
customer since /.
The intake process was fast. I have a doctor that knows I’m on GLP1’s so I appreciate no test redundancy. What doesn’t work for me is the prescription dosage. I’d much lower than I expected.
Response from GobyMedsMay 7, 2026
Hey, thanks for taking the time to leave us a kind review! Please feel free to reach out to our customer support team, and we should be able to get this taken care of for you.
Vicky
Timely responses, clear instructions, user-friendly website, competitive pricing, consistent communication. I’m very appreciative of no ‘member’ dues!
Response from GobyMedsMay 6, 2026
Thank you for the great review! We hate membership fees too!