Terrible customer service. They never sent my card so I could not activate my account but they kept charging me a $5 monthly fee. NEVER USE THIS BANK!!! I will just take the loss on the money I deposited into this bank. I'm just worried that they might sell my SS# or other information.
LK
Leroy K.
phone number listed is wrong
phone number listed is wrong, 800 number just keeps repeating question.
RO
Roman
A o l dial up stone age experience fix it
Only a one s Star for this one situation Usually, the radio would be about a four, but can use some work. But the refund process that they have the either. Obviously don't care if I should about the job or a lack. Employees need to hire somewhere a 5 year old can do their job better probably.
TM
Terita M.
If i can give this company a zero I…
If i can give this company a zero I would. Nothing but confusion an lies when I talk to customer service. Go somewhere else. It's a whole bunch of Indians that don't like Americans. Just wanna profit off us though.
JD
JERALD D.
YES, THEY ARE STEALING YOUR MONEY
Well, I now have at least 2 months of irrefutable proof and hard evidence that GO2 bank is stealing my money. I took daily screenshots of my transactions and pre-authorizations and recently reduced my account balance, causing it to be overdrawn. But when a payment was made or after I checked out of an hotel that released their auth hold for incidentals, related authorization holds were never credited back into my account. They just disappeared... and so did my money. This has been going on for months and they've stolen HUNDREDS of dollars from me this way over the year. Customer service is terrible, no help, passive-aggressive, dismissive, shady, and rude as hell. It's time to get the law involved. For all we know, the thousands, perhaps millions of dollars they've stolen from their customers could be funding terrorist organizations in this dangerous geopolitical world we live in since no one you talk to seems to work IN America. Charging them with fraud and embezzlement then flooding the FDIC, CFPB, and even the FBI with complaints and evidence is a good start. Since they obviously don't care about their customers, GO2 bank needs to be liquidated and shut down permanently. No mercy.
SA
Sanne
I have more of a question than a…
I have more of a question than a review..
I need to receive a payment from someone and he wanted to transfer through Go2Bank. Then I received an email saying I needed to buy a crypto voucher to confirm my identity. I did this but there was something wrong with it so now they are asking me again. They say I need a voucher of €1000,-
This is a scam right? Or is this a thing if you want to transfer money from US to the Netherlands? No right?
In that case they stole my money..
RM
Robert M.
Go2bank is a big scam they took my…
Go2bank is a big scam they took my money and don't let me get my money that I work for scam cam scam
FA
Forever A.
Worst bank I’ve ever been with I paid…
Worst bank I’ve ever been with I paid for expedited shipping 1to 3 business days which should be the next day for $24 I still haven’t received my card this is the third card ordered because it’s not being delivered they can’t tell me my shipping status costumer service horrible they can’t speak English don’t bank with them seems like they hold people money scammers shut them down already