ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Mia D.
I didn't even have a chance to begin testing before they angered me so much I had to leave testing. They continually asked to see my workspace after showing them twice, then they proceeded to remove icons from my start menu without asking...and when I asked did not have an appropriate response. I can't believe any reputable organization would use these hacks.
Charbel
Beside all the technical illiteracy, the primitive communication and chat services, and the 100 confusing proctor-switching they do in a single test. The major problem is undervaluing how important a test may be to some student. For some of us, this a life-changing couple of hours, so please take that into consideration and treat us as humans not robots.
Katy G.
Worst testing experience ever. I have been waiting almost an hour for my test to start due to it being on the system check screen. I have reached out to support and they said they would connect me to a proctor. What is the point of having an exam time when they make you wait forever to take it. Dumbest and worst testing system I’ve ever used.
zoraida R.
In the midst of rescheduling my exam, literally hitting the submit button for payment for the rescheduling, they send an email stating my exam session has been canceled. I precede to call them to see what happened, they lady says you were too late on rescheduling. I tell the lady I had a medical emergency with my sister, and I was literally in the midst of submitting my payment, which mind you is only 5.00. So she asked me to hold,ok........ She gets back on the line and informs me I will have to pay the full price for the exam again. Wow...... The OLE MIGHTY DOLLAR !!! There's no compassion in the service they provide. I hate having to use Proctor U; I wish the instructors would find a different source for taking exams.
sharon B.
This is thee absolute WORST company! They have some of the stupidest proctors! They will annoy you right before an exam with dumb requests such as remove the pens from your desk, etc. They are like robots and NEVER use common sense. I'll be talking to my school about using another proctoring service cause this one SUCKS!!!!!
Max B.
F word proctor u and everything it stands for, my life mission and goal is to shut this company down and I am so serious. Worst customer help and website ever made.
Brian W.
I have been assisting students in setting up their tests through ProctorU, and it has been an absolutely horrendous experience. Students are constantly telling me how stressed out they were because of the proctors. They either have limited knowledge or a limited grasp of English that prevents them from ever getting the test going in a prompt manner. The amount they violate your privacy is insane, and until I read some reviews, I never even knew they would be changing some of the settings. I cannot express how absolutely shameful this is for a company to be running such a shoddy business. Boooooo!
Kayla L.
Spent an hour trying to connect with them and get my test started. I had a proctor yell at me and it sounded like she was inside of a Starbucks environment. Another proctor closed all my tabs for the test and proceeded to open my spotify and put emojis in the search engine. One proctor after another disconnected and the people over the phone hung up on me 3 times. Never got to take my test. Terrible service.
