GLS CanadaReviews of gls-canada.com

Horrible company. They just left a note at the front door with a phone # to arrange a pick up. They didn't even phone or try to reach me over the intercom system at the apartment building. Tried to phone the company but couldn't reach anybody, could only leave a voice mail. No return call yet.

If I could rate this lower than 1 star I absolutely would. First of all this was my very first experience between Altimax & Armour Transport, and definitely my last, and oh boy what a crap show. Waited 2 days for my package and got the complete run around. At the end I was informed the package was disposed of in the dumpster in the parking lot where I live. I checked all 6 dumpsters and there was nothing there. Beyond devastated and can't get anywhere with anyone regarding this matter 🤦‍♀️

Oh, they didn't have enough time to deliver a package on Friday. Then they tell me Monday and now that because they don't have room on the truck, they can't deliver it until tomorrow. Well, everybody should know, do not use GLS because they don't care for customer service and I'm going to get them to be known. As the worst delivery service ever, I am actually pulling where I get my parts. Because they use GLS and I'm taking my customers with me.

GLS sales rep has been after me for months to leave ClickShip and use GLS. Maybe if they showed up consistently I would but they have more missed pick ups than any other service I have used. I'm done with them. The extra price is not worth the aggravation.

Well where do I start! GLS should not be delivering parcels because there drivers damage your property!! The driver that made a delivery at my home drove into my brand new garage door and completely buckled it beyond repair. When I confronted the company they didn’t call me back they turned it over to someone who they subcontract deliveries too. The person eventually called me would not give me any information with regards to the owners and the name of the company that GLS hired to deliver my parcel. They only said someone will contact me to arrange a time to view the damage. The driver himself called me to apologize to admit that he thought the truck was in park and when he got out the truck drove forward into my garage. He said he was sorry and new to Canada! I said I am sorry you damaged my property, but the door now needs replacing. The lady who contacted me from this company was making this accident out like I should give the driver a break and pay for it myself. Days have passed and know one has called me back from this mysterious subcontractor that GLS had hired to deliver my parcel, which was a case of wine, which the driver also shouldn’t have left without properly ID the recipient! I have tried to call GLS and not one person is calling me back to deal with this issue!! So courier companies can damage your property and not have any accountability for their actions ! Nothing but run a round and BS ! Please do not use this company for pick ups or deliveries if a driver damages your property they will ignore it!! GLS if you read this IAM TAKING YOU TO COURT!

First time using GLS and I have been waiting for a pick up service and today is 5 days since I have made my request. I am not happy and my parcel has not even made it out the door yet. Does this mean I will be chasing my parcel around the country? Perhaps I should just go with another Courier company that I can trust? The service is terrible!!

Package was left in a very obscure location in the building. Almost filed it missing but went on a manhunt with a few others to verify it was not left here. Drove past two other locations at the building you could have dropped at but decided to put it in a random door that was open. Not impressed.

Bunch of liars. Call the police they are a scam