GlossierReviews of glossier.com

Amazing customer service. I got a shade too dark in the stretch concealer, and was sent a brand new one with no additional cost. Glossier is doing it right!

I love most of Glossier's products - it just suits my skin, it doesn't feel or look too heavy, and in most cases it does what it says on the box, so I'm happy to spend the money. I've only ever had one bad experience with their products. That was the Color Slide pencil. I left a review on their page and then forgot all about it. Today I awoke to a message from the team thanking me for my feedback and I've received a full refund in the form of store credits. I feel heard and validated and appreciated as a long term customer. Glossier is doing things right! <3

Their products are noticeably high quality and their customer service team are honestly angels. I’ve recommended them to all of my friends and I’ve had nothing but satisfaction! They’ve got a customer for life :)

We recently ordered from Glossier because we had heard great things about their perfume and we needed a new scent. It lived up to our expectations and beyond, and is our favorite scent we've ever owned! We threw in a mascara with the order just because we were almost out, and WOW. Without a doubt, the best mascara we've ever used! It goes on smoothly and looks very natural instead of clumpy. 10/10 would recommend!

I have bought lipsticks - the new G blotted looks and bubble wrap cream. I am happy with the products - lipsticks particularly really work for me. I do think however they are a little expensive and that would prohibit me in the future.

Super fede produkter, pakken ankom tidligere end jeg havde forventet. Kan helt klart anbefales:)

Anbefaler absolut ikke at benytte sig af deres detoxifying mask. Den er så hård mod huden, at den efterlader huden rød og irriteret med en slemt svigende/brændende følelse. Derudover svarer de ikke når man skriver til dem at dette problem opstår. Og har herfra kunne læse mig til at det sker hyppigt for folk det prøver den.

I cannot even believe how amazing their customer service is. I ordered a present for my friend and it didn't come on time. I emailed them and Annabelle from GTeam helped me out straight away! She sent a load of goodies to us via courier so they would arrive before my friend's flight to India. I was completely amazed. Annabelle was so helpful and it absolutely made my friend's day. I've used Glossier products for months and they are all wonderful - incredible products and amazing staff. Can't thank them enough.