Eduardo T.
Prompt and professional service
Prompt and professional service

Global Traveler is a company that help yours customers on the traveler documents application. We support all the steps and give to the applicant the best way for your type of situation. We are a Global Company and we have more than 14 years of experience in this area. Talk with us about your case, we are glad in helping you.
Global Traveler (globaltraveler.us.com) has 124 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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124 approved reviews, newest moderated first
Eduardo T.
Prompt and professional service
John L.
Very polite, professional, responsive. Great Customer Service.
Warrick
Fantastic service for which I am deeply grateful!!
Momini D.
I'm overall satisfied with my order. even though it took longer than I expected, I advised you to apply long before you plan to travel as if you are already planning to travel, you may not get it on time. It requires a background check, which takes time.
David H.
The reply to my first review said I requested a refund. I did not nor did I receive one. The phone number they have listed for customer service doesn't work. I'm not surprised. My wife has never received anything letting her know her status since ordering in July. They haven't even responded to her email inquiry. Do we have KTN's or not? It's going on 4 months. Call me you have our cell #"s
Response from Global TravelerSep 17, 2026
Dear David, your review makes clear that you are seeking confirmation of your and your wife’s application statuses and whether Known Traveler Numbers were issued. We would like to reconcile the earlier reply with both application records and provide an accurate update for each person. Please email [email protected] with the order references and “Trustpilot – David Hunter” in the subject line. You may also include a preferred callback time. Any membership numbers or personal application details should be exchanged privately. Global Traveler Customer Support
Dana B.
Super professional, quick response to all my questions and requests.
John C.
It was a smooth process, and the support was great when I had questions to get everything completed.
Vee K.
I am delighted with the wonderful service of the Global Entry support Team through email and face to face during the interview. Communication is crisp and clear, response time is very low, Turnaround time is minimal. Overall "A" Class Service.