Glasses.comReviews of glasses.com

poor quality frame, lens did not fit in, i had thinnest lens and it cannot fit in the frame, logo was fall off on the frame too shame for the price.

I really wonder if they think sending 5 SPAM e-mails a day will get you to buy something. I am convinced they must be so bad they have to bombard their mailing list day after day with fake "sales" promotions, and the like. Big red flag, surely they also "share" your info with others for a price. Edit: So Trustpilot apparently allows delete for pay. I was told galsses.com wanted "more information" including my phone number, which if I fail to provide will result in my review being deleted. So much for "Trust"

I had ordered my glasses sept 7th 2022 … my estimated shipping date kept moving back every day I checked. It’s now estimated sept 29th but I’m sure that’s going to be pushed back again. I had contacted the company multiple times and instead of them communicating with me or contacting me about how my glasses supposedly “ broke twice” while being manufactured. ( which I found out by reaching out multiple times on separate occasions) and since I wasn’t even notified the first time it even the second time it happened they won’t even cancel my order or make it right. I had to cancel my card so they won’t take money from me ..they can kiss my a$$ .. in my honest opinion they probably forgot it lost my order and came up with these excuses. DO NOT ORDER FROM THIS SITE!!!

I have to say that I was very concerned reading reviews after I spent $500 on a pair of sunglasses. I did no research beforehand. I was hoping for the best but preparing for the worst. I ordered a pair of Oakley’s w/prescription lenses. I ordered on a Sunday and got the glasses in less than two weeks. The prescription is as accurate as I would expect. I think the difference was that my glasses were produced and sent out of GA from what looks like a third party company. Bottom line is if you are looking for cheap glasses you will get what you pay for. Don’t skimp on your vision!

Really very idiot people working there they don’t know read prescriptions. Many times explain right side presbiopya and left side astigmatism they charge my card 3 weeks ago I didn’t get nothing just only many emails My prescription it’s wrong Cohen’s famous company how it’s wrong the prescription finally I cancel 5 orders contact lenses

I've done online ordering for my glasses for 12 years. This year I decided to try Glasses.com. when I received them t quickly tried them on and they fit fine but seemed a little off. I chocked it up to getting use to them. I took to long to have my optometrist check them out, both lenses were off and the reading portion was way off. Since I was over the 60 day return policy I'm stuck with unusable glasses. You would think the limit would be longer for manufactured defects. Anyway, I can't recommend they.

Absolutely the worst company I have every dealt with online. Glasses arrived with a bent frame. They accepted the return but have refused to reinstate my insurance benefits. i talked with the insurance company which gave me all the particulars for the reinstatement of benefits they sent to Glasses.com including the check number of the reimbursement. A supervisor at Glasses.com told me they wouldn't do anything about it even after having given them specific dates AND the check no. Quote from the supervisor: "We have no way to talk to our finance dept. to verify this." Unbelievable!!!

Placed an order for glasses without realizing the shipping address was not correct. Apparently they have no way to cancel an order or modify it after it is placed. I spent over an hour on the phone speaking with Desiree Williams who told me all this stuff. Basically... oh yea we will take care of it and make sure you get refunded for the glasses and have a new pair sent to the correct address. Turned out to be a tactic to get me off the phone call because not a single thing she said ended up happening. The glasses shipped to the wrong address and I never got them.... Left at a house I don't live at anymore. So no way to return them either. Very frustrating to have to write this review after I thought everything was resolved. I feel stupid because I actually believed this person was going to take care of me. Update: over half a year later I never got my refund or replacement glasses sent!!!