Glasses.comReviews of glasses.com

Very bad service, order delayed for 3 weeks, received defective item. No real support

The process of ordering was simple and easy. Uploading my prescription was simple as well. My order was processed immediately and I received my glasses in only four days after ordering them. I am completely satisfied and will be ordering again soon.

Gave 1 star bcz I have to ,to write a review . Call customer service no . I hear the ring and just right after that it was on hold for about 30 more minutes waited for forever to answer . Nobody to answer there for questions.

It was difficult to tell which color I was purchasing for the Meta Wayfarer glasses. The website only lists “black” and does not distinguish between finishes like shiny or matte. The invoice also does not show the frame color or size—only a model number. Customers should be able to clearly see exactly what color and frame size they ordered. Please fix the website listings and invoice details so buyers know exactly what they’re purchasing

Website glitched for weeks while I was trying to order with my eyemed insurance. I’m pretty sure I over paid and not sure if insurance was even synced to the order. My glasses are a reputable brand name and when they arrived they were crooked on my face and one of the lenses was partial popped out. I know they need adjustments when they first come but I believe this could have been made a lot better…maybe from a different place. I’ve ordered from you before with no issues. Sad this time was different

Easy to use site with even a "try them on feature". Just confused why using insurance would have made the cost the same or close to it

I'm so happy with my purchase! Everything went really well. Glasses came fast and were perfect!

I ordered 3 pairs of glasses on the same day. 2 of the 3 arrived with no eta on the vogue Eyeware. Called spoke with Customer Service Rep. she was no assistance what so ever. Order placed 12/20 and still eta on 3rd pair of glasses.