Glasses.comReviews of glasses.com

The glasses did not fit correctly and the lenses were very strong. I checked with the company and they asked to me to return it which i did and it has been more than 3 weeks and i have not gotten my refund. I also have protection on it from asurion. The customer experience is very poort

The incorrect prescription was sent the first time, but glasses.com made the return easy and corrected the issue on the second shipment. Thank you. I Love my new glasses!

I ordered my glasses and there was not a way to load up my prescription to insure no mistakes were made. They also did not check with my eye doctor or ask their name to insure no mistrakes were made and well my prescription was missing my add for both eyes. I had to wait the weekend to call as they are not open and when I called I was granted a return but it would take 24 hours for the label to be emailed to me and then it will take until the return is accpeted for my insurance dollars to return to my account. I expect by then my frames will not be available so not very convient on the order end and it will be weeks now before I will have new glasses.

I have always had great outcomes with glasses.com. Prices lower than retail stores. Great Selections, prompt billing to my insurance and quick turnaround. Love my newest purchase!

I never received my glasses. I was impressed that shipping was so fast despite not getting the overnight option. I went to check my mailbox as soon as the delivery email appeared but my glasses weren't there. I haven't had a problem before with packages not arriving but it must have gotten delivered to the wrong address as there was no time for porch pirates to take my package. I asked my neighbors if they had gotten the package but no luck there. USPS said that it was "delivered" and not missing so they're not going to help. I am just a bit upset since I used my insurance to get them. I am revising my review as my opinion has changed. I was contacted by the company that day and discussed what happened with them. I was sent a replacement pair of the glasses I ordered, and I could not have been happier. I highly recommend this company not only for the customer service, but for the quality of the glasses. I got the blue light, polycarbonate lenses, and there is a noticeable difference when comparing them to my old pair. Also, the frames feel well-made and not cheap.

had a few problems accessing insurance benefits. also not being able to order more than one pair at a time with insurance

Glasses.com offers quick and easy service with a user friendly platform. Which made my first time shopping experience very agreeable. I will definitely shop with them again

once I contacted the chat box it started the process in a fast efficient way