Glasses.comReviews of glasses.com

Received my replacement glasses, but they are still not correct. Tried to initiate a return last night and received an email this morning saying they have already sent the replacement. I know they resent the replacement; the replacement glasses are the ones I want to return and get a refund.

As always excellent product and price. $130 savings versus the store.

This is the second year I’ve bought my glasses from Glasses.com. I prefer the lightness of frameless glasses, and they have a great selection. Their glasses are affordable and they make ordering quite simple. This year my glasses arrived in 6 days with expedited shipping. They are perfect but did not have progressive lenses and I could not use them for reading. Jamie at customer service helped me to return my glasses while ordering me a new pair with progressive lenses. She was kind, friendly and professional. I will be back!

They MODIFY your prescription! My modified prescription is NOT better, cannot see any farther, actually see less as they reduced the strength. A replacement order was made to actually use my doctor's provided prescription, which they still did not use. Then they start arguing with you claiming it is accurate! And if you select the ultra-thin lens option, they won't do it. The website clearly list high prescription "above +3.6" or "below -3.6", but they do not follow their own website. Customer service is terrible, they are not in America and have trouble with English (actually had trouble reading / seeing the numbers in the email and attachments). It has taken 6 weeks so far, still with BAD lenses. Also, they engrave lenses with a O and a 20 and a big T on the middle to the bottom of the outside edge, still in your line of sight

The quality is good but I dont like that what I ordered they said my lenses was included but they still charged me for them.

I found the frames and lenses I wanted and they accept my vision insurance. It was very easy to order and shipping was quick.

Quick and easy

The glasses showed up quickly and the prescription was correct. They are a little larger than what I had hoped for but they will work.