There was a mistake with my order. I called and they made it right immediately! Thank you so much for a friendly, seamless transaction!
Response from Glasses.comApr 14, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
TP
Tatjana P.
Great glass frames (Emporio Armani…
Great glass frames (Emporio Armani brand) at a lower price than at a regular store. Option to use PayPal which I love. Delivered within 24 hrs. Very happy!
Response from Glasses.comApr 14, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
TB
Thurston B.
Glasses are horrible!!!
My other glasses with the same prescription ALL are clear and perfect. The only reason why I tried glasses.com was because of the extra choices that was offered for the transition xtra active (mirror options). For one, 1.5 was not an option only polycarbonate and 1.69, and poly which is terrible for clarity, it's lowest on the Abbey value. The progressive lenses must be a very old technology because they don't even work. It's no magnification top or bottom. Once again, three of my other glasses with the same prescriptions are flawless, and PERFECT!! For one I was able to get plastic 1.5 lenses which have the highest value on the Abbey scale. And on top of that, you make the return process not integrated into your website, and you make your customers have to fill out a damn form and wait 2 days for return label. Just to let you know everybody else websites you just put your order number in and hit a damn button, and voila! you automatically have a return label in your email. This is my first time and last time. What a waste of almost 400$... EVER AGAIN. The only good thing was as soon as they we're finished crafted it was the very next day, which was one of best express shipping I have ever seen, so kudos for your shipping process, but the way it looks like you guys didn't ship it, it's shipped straight from the other place you shipped it to get crafted.... Smh. Don't recommend at ALL!!!!!
Response from Glasses.comApr 14, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
TP
Tina P.
Return/exchange policy is not as…
Return/exchange policy is not as stated. Exchanged a pair of glasses for a pair of lessor value and they refused to legitimately refund the correct difference.
Response from Glasses.comApr 14, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
BD
Brandon D.
Always simple always easy to find…
Always simple always easy to find glasses and place order
Response from Glasses.comApr 14, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
GO
Goddess
I absolutely love these glasses!!!
I absolutely love these glasses! I received exactly what I wanted!
Response from Glasses.comApr 14, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
IG
Isaac G.
look good, and fast
Very nice, good quality.
Response from Glasses.comApr 14, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
JE
Jeremiah
Great experience
Great experience, very easy to navigate and put together my order. To top it all the glasses are perfect. Very impressed.
Response from Glasses.comApr 14, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!