Jenny J.
Very helpful customer service
Very helpful customer service
Response from GivebutterOct 22, 2026
Thanks a bunch for the 5 stars, Jenny! So happy our team could help! We appreciate you taking a moment to leave us a review!

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.
Givebutter (givebutter.com) has 381 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jenny J.
Very helpful customer service
Response from GivebutterOct 22, 2026
Thanks a bunch for the 5 stars, Jenny! So happy our team could help! We appreciate you taking a moment to leave us a review!
Jill D.
Most every time I need help from the support team I am overwhelmed with how helpful they are!! They will dig into the details with me and help me til we get it right!!
Response from GivebutterOct 22, 2026
Jill, you're making our team's day with this one! We love that you've had such great experiences with our support team! We're always happy to dig into the details and work through things together until everything clicks. Thanks a bunch for sharing the love!
Cheryl E.
Fast to help set up our auction. AI and live human were able to solve any things I wasn't getting. Platform is better than others I have used.
Response from GivebutterOct 22, 2026
This is so lovely, Cheryl! We're happy that both our AI and support team were able to help you get your auction set up smoothly! And hearing that Givebutter stands out from other platforms you've tried means a lot to us. Wishing you an amazing auction!
Chloe
Their team always responds quickly and I always walk away understanding both the problem and the solution.
Response from GivebutterOct 22, 2026
Thank you so much, Chloe! Love hearing that our team has been making things easy to understand and helping you get the answers you need. Really appreciate you sharing this with us!
Seth G.
I submitted a bug report about a relatively minor issue with the mobile app. The support team responded quickly, and had the bug fixed within a couple of days. 5 stars.
Response from GivebutterOct 22, 2026
Love hearing this, Seth! So glad our team was able to get that fixed so quickly! Thanks for flagging it and for the lovely review. We really appreciate it!
Stephen K.
Givebutters customer service is top notch. Hunter was so incredibly kind and patient helping me navigate through givebutters features. I could not reccomend them higher!
Response from GivebutterOct 16, 2026
Aww, thanks so much, Stephen! Hunter will be so happy to know how much you appreciated his help! We're lucky to have him on the team. Thanks again for the lovely shoutout and for taking the time to share your experience. We're always here if you need a hand with anything else!
Gary
Give Butter is the most user friendly platform I've used. From setting up fundraisers and events to receiving payments and generating reports, it's all very straight forward.
Response from GivebutterOct 16, 2026
This is so lovely, Gary! That's exactly the experience we hope to give our users! Thanks so much for the kind words and for being part of the Givebutter community. Wishing you all the best with your fundraising!
Elizabeth Henry W.
Excellent customer service, great product. So happy we made the switch!
Response from GivebutterOct 16, 2026
We sooo love this, Elizabeth! So happy you made the switch and that our team has been able to help along the way. Thanks so much for the love and for being part of our community!