Gift Baskets OverseasReviews of giftbasketsoverseas.com

Me encantó todo! Desde el servicio al cliente hasta el detalle con mi pedido: hora, precios, diseño. Todo lo recomiendo, volvería a comprar siempre que lo necesite!

Wonderful company that I stumbled upon when I was desperate to sent out Chinese New Year gifts to my sister in Singapore and my Brother in Malaysia. Most of the overseas hamper would not do delivery to Malaysia. I was very happy when I found out I was able to place 2 orders on 1 application & to 2 different countries. It was 5 days before CNY and it took only 3 days from date of order to arrive on time. My sister and Brother and their families were so delighted to see the beautiful packaged hamper of traditional Chinese New New gifts. The staff were very helpful when I encountered difficulties on their website and they were very professional and kept me updated when the one going to Malaysia was delayed by 1 day in arriving there. I am very pleased with this company and will use them again in future. Will also recommend to friends and family.

Recently ordered hampers to Norway, great, friendly service, plenty of products to choose from. The payment and delivery process was very smooth and the products were of great quality. Thank you very much.

An honest and trustworthy service, I was really pleased with my order sent timely to Russia and with good quality content and presentation. Thank you for your professional work ethics. Highly recommend.

We ordered a number of champagne gifts to be delivered to colleagues worldwide. The whole process was extremely efficient and easy and the champagne delivered in a timely manner. I was kept updated throughout the process. I would definitely use Gift Baskets Overseas again and wouldn't hesitate to recommend them.

Bar none, AMAZING service, and great variety of baskets. I placed my first (and not last order) just past holiday season, and it went so smoothly, They kept me updated on my order status throughout all the deliveries. I couldn't have asked for anything more. My baskets were also shipped all over the world, from Canada, to Panama to Estonia. I will definitely be ordering again, and highly recommend them.

Excellent service. I have not personally tested the quality of the products as they were gifts, but the receivers were extremely happy and the entire shopping experience was fast, easy and a pleasure. I will definitely be using them again.

Final: Received an apology and a full refund w store cr $30 Response: My fiance has received a response from Waterbridge providing us information on where to attain the manufacturing dates, they are determined by the lot#. They've stated all their products have a shelf-life of 12 months and based on the 3 products we have received, all 3 were passed the shelf-life. 1) Indulgence Milk Chocolate Finger Biscuit, lot#CA18 L:31 - 2018, even if we state, Dec 31, 2018 - 2 years, 1 month, and 12 days from Feb 12, 2021 2) All Gold Premium English Biscuit Assortment, lot#9289 – October 17, 2019 - 1 year, 3 months, and 26 days from Feb 12, 2021 3) Swiss Milk, Dark & White Chocolate Truffle Assortment, lot#8288 – October 16, 2018 - 2 years, 3 months, and 27 days from Feb 12, 2021 The taste of the products are awful, the biscuits are stale, the milk chocolate is rancid and the milk fillings in the products are sour, distinctively not fresh. I don't understand why lot# weren't explained to determine shelf-life, it would have saved our time to attain the information. It is not what I deserve for the price I have paid for the packages, the chocolates can be even purchased at my fiance's local Dollar store so we were shocked to receive such "gourmet" chocolates at that high price let alone already be past the shelf-life. I received your email about retracting your refund of the $50USD in return for replacing my gift with another gift to be sent to my fiancé and she stated she doesn't want another replacement gift and we would like a full refund of the package since 50% of it is past the self-life, they are not gourmet as advertised, mark-up is way too high let alone all the hassle we've been through with your services. Every response I've received lacked accountability and are calculated. I will email you photographic proof of the lot#. UPDATE: I emailed Waterbridge to attain the expiry dates. They refunded the delivery of $25 and are willing to refund the chocolate that had alcohol in it along with the 25% of the profit they make from purchases - totaling $50USD only on the condition if I delete my Trustpilot review. They will only make a full refund if the products are all returned back to them unopened and consumed which they know is not possible since they've read my Trustpilot review stating they've been partially consumed. I do not agree to those terms since I believe I deserve the $50USD to be refunded without having to delete my Trustpilot review and I am waiting to hear back from Waterbridge. I still stand on my request of having a full refund be provided. **Updated correct CAD amount conversion since I converted it from Saudi Riyal, from $242 CAD to $227 CAD, changing the markup amount.** ____ UPDATE: Got a response that the products are registered copyright on those dates (2016, 2017 & 2018), which does not mean they are expired even though they tasted awful and rotten (my fiance taste tested & still have them sitting on the side). They requested the products be shipped back to them to inspect without stating they would pay the shipping fees and my request will be received by the management team. I can't believe the products need to be physically inspected even though I have given photographic proof. Not impressed at all, avoid at all costs! _____ I spoke with a representative before I made my order, I was told due to busy holiday hours, it would be best to have the order delivered on Feb 12 to meet Valentine's day. I also asked if there were any alcohol in the chocolates and I was assured there aren't any. My order missed Valentine's day and was 7 days late, my fiance and I contacted customer service each day and were given different reasons for the delay, first, they gave me and my fiance different courier information, then they said a courier wasn't placed and forgotten, on the 18th, they stated FedEx tried to delivery on the 12th and to wait for the order today and it's not their fault on their end. My fiance did receive the gift on the 18th. She opened the gift and 3 of the large proportion of products were EXPIRED! One box was made in 2016, the other is in 2017, and the last one in 2018 - products from the company Waterbridge. The rest of the goods were small, the only salvageable was the Lindor Amour Heart Milk edition 202g. On top of that, the chocolates have alcohol in them. I paid $227 CAD on the gift and the goods cost $40! That's a 465.5% mark-up on basic goods that aren't even gourmet as stated on their website. I'm hugely disappointed after all the wait and only 50% of it my finance can enjoy. $20 of goods for $227 of a price. I would like a refund on the gift that I bought, half the gift was expired and the value of the gift came to $20 - a complete ripoff. I have emailed customer support with a photo of the expired goods, hopefully, they respond back with my request for a full refund.