GHS SecurityReviews of ghssecurity.com

Unethical! Sold my 86yo mother an alarm system under contract, when she had already had Brinks alarm system for years. Predatory practices!

Excellent Company! We feel safe with GHS home security & Monitoring. It’s so easy To use from your smartphone. Great customer service, Ask for Denise she’s awesome!

A GHS rep came to my elderly father's door in September and got him to switch from Brinks to GHS with the promise of paying off his Brinks account. They have not paid it off, so he has been forced to double pay. Efforts by my father, my brother-in-law and me to contact GHS Customer Service to correct the situation have gone unanswered. WARNING: Don't do business with this company that preys on gullible seniors, does not fulfill its commitments, and is unresponsive to customer requests for assistance.

to be honest we feel completely ashamed that we ever got involved with GHS as a couple of 18 year old salesmen completely lied to our faces and got us stuck in something we have been trying to get out of for months now. We just want out. Simple as that. Please please don’t choose to use this company. And GHS if you read this please help me out and help get us out. We were promised a free cancellation plan within 4-6 months of our contract and I have been trying to cancel since the begging but still have not been able to get anyone on the phone who can make this happen. As I am typing this I am waiting on hold for over 30 minutes- again.

This has been the worst business I've experience in my 72yrs. Your company did not deliver the product you promised. You installed a keypad and connected to GHS system. I already had brink with the standard alarm GHS was to install 4 cameras and a door opener. That's what/why I went to GHS. I called GHS 6 times and never got a response until Green Sky called you. Now GHS is trying to make me pay $2771.00 on delivering half a product not half a portion of the product. I was making payments. I filled with BBB and now I'm paying a lawyer to help me. Ghs breach the contract by not delivering the entire product. Would not return calls after 2 months of me trying to contact them. Green Sky advised me the contract was missing info and could not force their end., If I could rate you/ghs a minus five star I would

This is the worst company. At the beginning I set up my account to be in automatic payment. Every month they charged me on the date without any problems. Well I got a call from a rude guy from GHS treating me saying I owe $2800 for four months when my monthly payment is only $45. I told the guy how can be this possible when the automatic payment is set and I can proof with my bank statements this.. guess what he hung up the phone. I sent my statements via email and I want to follow up with them but they cancel my service without any notice and I tried to call them and being in the queue for 30 min and counting without any body answer the phone.

It has taken me over 45 minutes between two calls into GHS for me to speak to someone in Customer Service, then i was placed on hold several times for almost 20. Ridiculous !

GHS is better than other companies because of its people-field technicians, not the management. The techs, Anthony V. in particular, are the only people we see from GHS. His ability to communicate, listen, research, solve and express appreciation to the clients is refreshing. Anthony is a perfect example of what any company looks for, wants and strives for in order to increase its success in business. For, without the customers, which are GHS's #1 Asset, there is no business. Perhaps periodic calls should be made to customers to check on the system and services, and not assume all is well unless the customer calls.