ZealthyReviews of getzealthy.com

Response from ZealthyJul 30, 2025

Hello Katty! I am truly sorry to hear that our prices do not work for you. We strive to provide the lowest prices we can. We only work with reliable and professional providers and pharmacies, which does come at a cost. For a review of your account to ensure you have all options, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 30, 2025

Hello Rashmi! Thank you so much for taking the time out of your day to write a kind review about how using Zealthy has been for you. I am so happy to hear that everything is going so great! If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJul 30, 2025

Hello Shannon! Thank you for reaching out to us. I am so sorry to hear that your daughter is having trouble getting her order placed with us. I understand how ordering issues can be frustrating, and I would love to help you her out. Please have her email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 30, 2025

Hello Ron! I am so sorry to hear that you are having trouble with your recent order. I absoutely understand wanting to receive help, and I would love to assist you. Please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJul 30, 2025

Hello Charlotte! Thank you for reaching out. I am so sorry to hear that you have been charged for our weight loss membership when you do not plan on using it. I reviewed your account and am happy to see that our Patient Experience team has already canceled the weight loss membership and refunded the fee of $39 as of 2025-07-29. If there is anything else I can do to assist you, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Thank you!

Response from ZealthyJul 30, 2025

Hello! We truly appreciate you taking the time out of your day to write a kind review about how using our program and working with our Care Team has been for you. I love hearing that everything is going so smoothly and that working with our team has been an excellent experience. This is exactly what I want to hear! If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJul 29, 2025

Hello Beth! I am so sorry to hear that we are not able to assist you on your journey and about this unexpected fee. I would love to help ensure that your membership is canceled and look into a refund for the recent fee. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 29, 2025

Hello Bob! I absoutely understand wanting to receive help with the cancellation of your membership, if you are not moving forward with us. You can cancel your account by going to the My Profile section of your account and then hitting the Manage Membership button. Once on the Manage Membership screen, you will be walked through the cancellation process. If you are having trouble, do not worry, I can help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!