Pamela C.
I would give this company 0 stars if I…
I would give this company 0 stars if I could. Very misleading. When i got to the end of all the info realized I could not afford it. Decided not to go with this company, however they proceeded to charge me every month for a membership fee. I spoke to two different people on the phone. One lady stated that my membership was canceled and I would receive a refund they continued to charge me. Second employee stated all he could seen was one month of charges. I asked to speak to a manager he would not allow me to . said they were on the phone I explained I would hold he stated I can't hold. I did my due diligence and gave them every opportunity to make it right and they did not.
Response from ZealthyJul 29, 2025
Hello Pamela! I am truly sorry to read that you have been charged for our services when you are not using them. I have located your account and made sure that everything is fully canceled, so you will not be charged again. I also refunded the most recent fee and emailed you the refund details. If there is anything else I can do to help, please feel free to reply to my email. Thank you!