Mica
Company tried to charge my account 3…
Company tried to charge my account 3 times, luckily my bank realized it and stopped all but one. Then, after 4 days my prescription is still in the pending phase, not even been filled yet. I've cancelled my subscription and requested a refund, I'm not paying for meds I still don't have. Currently being "escalated" to the pharmacy area. Edit: it is now a full week since the money was removed from my account and a prescription placed, the prescription still has not been filled, they keep saying sorry but nothing is happening, DO NOT USE THIS COMPANY!!!!
Response from ZealthyOct 19, 2026
Hello! I’m sorry to hear about the concern surrounding the payment attempts, prescription status, and refund request. I understand how frustrating it is to still be waiting for an update. I’d appreciate the opportunity to review your account, cancellation, payment history, and pharmacy escalation so I can clarify what occurred and help determine the appropriate next steps. Please email me directly at [email protected]. Thank you!



