ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Sheila S.
Zeathy is easy to work with and so are the people.
Response from ZealthyAug 3, 2025
Thank you so much for your kind words! We're really happy to hear that working with Zealthy and our team has been easy for you. We appreciate your feedback and look forward to supporting you on your weight loss journey!
Kim
Stay away!I signed up on 8/1/25 for a 3 month subscription and I was told it was 454.Expensive but I was willing to pay that then my card is immediately charged 671.Thats a big difference between quoted price and charge.Now it’s been charged another 39 and 167 even though I immediately cancelled my membership.I will be filing a charge back with my credit card company as soon as it posts.Took 24 hours to get a generic response to my email and no one will answer the phone.Stay far away from this fraud company.Since this review has posted I’ve provided several people with proof of the multiple charges submitted through the links provided and haven’t received a reply from anyone.As of 8/4 I’ve received 167 refund so I escalated to the Attorney General in NY on 8/4 they’re trying to avoid sending back the $670.Last edit I received an email that the $670 is refunded.Update as of 10/2/25 Zealthy is relentlessly contacting me I’ve been harassed by phone email and text and I’ve requested multiple times to stop being contacted then I get a message apologizing and the whole thing starts over.Stay far away from this company!
Response from ZealthyAug 3, 2025
Hi Kim, we hear you, and we understand how upsetting it’s been to deal with unexpected charges, delayed responses, and repeated follow-ups after your cancellation. That’s not the experience we want anyone to have, and we’re truly sorry for all the frustration this has caused. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to review everything closely and get this resolved properly. Thank you for bringing this to our attention.
Jeanene
Zealthy falsely claims their services are covered by insurance, but that’s not true. They charged my card nearly $700 USD without any notice or consent, and the price is completely unreasonable for what they offer.
Response from ZealthyAug 3, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Donna L S.
There crooks I have been trying for three months to cancel this I finally had to cancel my debit card to stop this month they double charged me and tried triple charging me don’t trust them
Response from ZealthyAug 3, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Giovonni T.
It’s working great so far. It really has help curve my eating which is really nice. I have a lot more energy to achieve what I want to get done.
Response from ZealthyAug 3, 2025
Thank you so much for your kind review! We’re really glad to hear that the treatment is helping curb your appetite and boost your energy. It’s great to know you’re feeling good and making progress. If you ever need anything, we’re here to help!
Patricia W.
This company did not issue a refund after they promised in writing to do so and then charged my card triple what they already owed me as a refund a month AFTER I had written confirmation that my account with them was cancelled. And there is no way to go back into their website to delete my information, so they can just keep charging my card over and over. Horrible experience with them—buyer beware.
Response from ZealthyAug 3, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Candace R.
Absolutely horrible company. Even after canceling subscription, they still took out a large membership fee. They don’t have their stuff together and you can find this medication way cheaper on other sites. New update they charged me again!! Another $135!!! $270 dollars today within two weeks and this is the response I received after calling them today and waiting about 30 minutes to talk to someone! They told me the membership fee is nonrefundable so even after you cancel, they’ll still charge you. It’s now August 26 and I still have not heard from the company to refund my money. I have sent emails.
Response from ZealthyAug 3, 2025
Hi Candace, I’m truly sorry to hear about the stress and frustration you’ve had with billing after canceling. I understand how upsetting it must feel to still see charges and to not get timely updates. That’s not the experience we want for you. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days, and I’d love to work with you 1:1 to make sure this is resolved. Thank you for giving us the chance to make this right.
Smart B.
Absolutely BS. 3 months in and 10 complaint emails later, the customer service is still not able to tell me what does their subscription service offers. Multiple messages to the care team in the very first few days and absolutely no response. No prescription has been taken but they continue to charge me subscription. subscription give me - nada. Nothing. Zero value. Ultimate waste. Not even a single response from your care providers. So you charge hundreds of dollars for someone to even just see what you’re offering before anyone takes a prescription. What is that business model? It’s fraud.
Response from ZealthyAug 1, 2025
Hello! Thank you so much for reaching out to us. I am truly sorry to hear that you have yet to receive answers to your questions regarding how our program works. You pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. You can also head here: https://www.getzealthy.com/faqs for more answers to questions we receive. If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!