Consumer N.
You should say right up front you don’t…
You should say right up front you don’t take Medicare, etc. too bad you can’t let us pay for ourselves outside insurance. You force us to NOOM
Response from ZealthyAug 4, 2025
Hello! I am truly sorry to hear that we can not help you on your weight loss journey. We do ask in the intake section if you currently have government insurance. If you choose "yes" on this question, we automatically stop the process. If you choose "no" then we will continue the sign-up process. I do want to assure you that Zealthy does want to be able to assist patients who have governement insurance. However, government insurances have put restrictions on us being able to assist their patients with weight loss options. Again, I understand this can be frustrating. If we have not already, we can cancel the service and refund the membership fee. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!



