WellueReviews of getwellue.com

Armfit plus. Non sono in grado di giudicare l'accuratezza dei dati ma oggi, dopo tre settimane dall'acquisto, mi è scivolato dal divano al tappeto e non funziona più. Ora leggendo che altri hanno denunziato problemi di funzionamento comincio a pensare che il problema non sia imputabile a questa banale caduta da non più di 20 cm per di più su un tappeto. Produttore contattato, il problema è in corso di soluzione

My watch had an issue and didn’t function properly. I sent an email, and to be honest, didn’t expect a result, as customer service in general isn’t always great, but how wrong I was! The same day, without issue, I was sent a new watch. I received my device just over a week later! This level of service is rare, but highly appreciated. I wouldn’t hesitate to recommend this company! Very satisfied customer.

This review concerns the company and its customer service, not the product itself, which I have only just started using. I purchased a KidsO2 pediatric oximeter that could not be paired with the ViHealth app on Android. The app detected the device, but the pairing never completed, and repeated attempts on two different phones, after reboots and reinstalls, produced the same result. Wellue support responded quickly. After an initial exchange of standard troubleshooting steps, they concluded the unit was defective and arranged a replacement. Tracking details were provided, and the replacement arrived in about one week. It paired immediately and has worked correctly since. What stood out was the absence of friction. There was no prolonged back and forth and no attempt to push responsibility onto the customer. Kiki Shawn handled the case professionally and kept me informed at each stage.

Great devices and great customer service. Always very attentive if i have any issues.

The first tens/laser unit worked for a short period of time and then became problematic with the power switch. I contacted them by email and was pleasantly surprised how eager they were to correct the issue. They sent a new unit and it is working fine and told me they are available to help anytime. Great customer support!!

Unfortunately, it isn't even close to being accurate. My BP was 205/130 in my doctor's office yesterday and the watch said 163/97. Also, I have 2 other Omron monitors and they both give much higher BPs than the watch. I'm a medical professional and know what I'm doing. I really had high hopes for it, but I’m very disappointed.

I purchased the 8 chamber compression boots for my husband. Shipping was fast. I received the unit . but it had a defect, I contacted Wellue customer service by email, I explained the problem, they recommended several things to check. When this did not resolve the problem, I was asked to send a video to verify the defect. Within 24 hrs of them receiving the video they informed me that they would be sending a replacement. I had the new unit before I even received the tracking number. Unit works great. Very pleased with this company and I will use them again if I need other equipment for my husband

I placed an order on Sept 21, 2026 and received order confirmation via Ship app. When I emailed to ask when it would ship, Wellue support replied that my order shipped on Tuesday Sept 22 and that I would receive tracking within 48 hours. I have not received tracking number even after 4 days. When I track my order through Wellvue website it say “can not find order.’ When I track via the Ship confirmation email it says Wellvue is still preparing order even though customer service said it shipped. I have asked Wellue to cancel my order. They do not reply to my emails. My credit card company confirms the charge posted which I will now dispute as Wellue shows no evidence of of fulfilling my order. Avoid this company.