WellueReviews of getwellue.com

Envoie très rapide, très précis pour les mesures. J'enlève une étoile pour 2 raisons: il est difficile de sélectionner certains seuils sur les graphiques. Il faut s'y prendre parfois à plusieurs reprises pour visualiser les points précis. Je n'entends pas l'alarme lorsque le seuil descend ni ne ressent les vibrations. Pourtant, j’ai mis au max les 2.

I wish the O2 ring wasn't so expensive. I know people who want one but can't afford it. And the US Post Office delayed delivery for several days with no explanation. They just left it in a USPS warehouse for days. But the ring itself works excellant.

Armfit plus. Non sono in grado di giudicare l'accuratezza dei dati ma oggi, dopo tre settimane dall'acquisto, mi è scivolato dal divano al tappeto e non funziona più. Ora leggendo che altri hanno denunziato problemi di funzionamento comincio a pensare che il problema non sia imputabile a questa banale caduta da non più di 20 cm per di più su un tappeto. Produttore contattato, il problema è in corso di soluzione

My first review stated that the item was not what we expected based on the description and photos on the website. I had planned on sending it back, but I was offered a partial refund instead to keep it as a backup. I considered the offer from Wellue customer service quite generous and fair, so I accepted it. In fact, I have dealt with Wellue customer service in the past, and I wad pleased with their rapid and kind response.

Quick service and so far, a reliable product.

We bought a blood pressure wrist monitor. Turned up, worked fine - for 4 days (seems pretty accurate). Now will never give a reading. Contacted them - they purport to respond within one business day. They didn't to the original email (may have been spam filtering) but were quick to respond to a message on their contacts page. They have offered a replacement. So, good service, the failure may just have been bad luck, not sure yet.

I have congenital (from birth) heart disease with electrical and mechanical dysfunction. Systemic bias in cardiology guidelines meant being dismissed by countless cardiologists and two Tier1 (ACHD/GUCH) centres, as only having 'moderate disease - no intervention required'. I was left with no alternative other than studying cardiology with GenAI and finding independent evidence. Due to my pacemaker, consumer-grade ECG devices (250-500 frequency) would have been inappropriate, as they could not detect pacing spikes. So I was forced to look for a more expensive 'medical grade' device. Wellue sold me a "Contec TLC500" medical-grade ECG device: 10,000 frequency. I shared multiple software images with genAI, which confirmed the device is very high quality. In my case, this will likely be life-saving. I now have irrefutable evidence of critical levels, which will force a specialist hospital to upgrade my pacemaker and replace a very old calcified pacemaker lead, which is likely dysfunctional and contributes to mechanical failure. Wellue support was very good. But there were also issues: 1) The main web page and at check-out, there was no option to buy longer leads. (Contec also does not sell longer leads but other suppliers do sell longer, compatible leads.) For anyone who needs very accurate QRS: Buy 2.5m or 3m leads from another supplier and apply 'standard limb leads' above wrists and ankles, not torso as shown in the manual. The 0.9m leads provided make this very difficult, without being hunched. For moment-in-time ECGs, where you are not walking around, it's fine as-is. 2) The box must have been old as electrodes enclosed were past expiry date. This was annoying, as I had to stick them down with sticky tape. Yes, leads and electrodes are just accessories - easily replaceable and low cost, but it made first-time use harder. Apparently 3m sells very high grade electrodes - go for these. 3) When I received the box, at first I saw no instructions for downloading software and found no obvious urls on the Wellue or Contec websites. Wellue passed me a link but that software was outdated/did not let me print reports in any obvious way. I then discovered that the TLC500 has a small sticker/label inside the box with an index code and url to download software, but that version also seemed outdated. The Contec TLC600 comes with a USB (with software included). I contacted Contac support directly - they sent another software version and a video to demo printing out reports, as their software interface is not always intuitive. After this I managed. All this uncertainty caused delays in being able to use the equipment and interpret results, which explains the 4 star not 5 star, but I'm still incredibly grateful to Wellue for providing a high quality Contec device that may well be a life-saver. Support was excellent at Wellue and Contec. At Contec ask for Jimmy. At Wellu I likely dealt with several people - each were very helpful and responded promptly.

My purchase of a APAP was not what was expected, no WiFi and no O2 sensor capabilities as described in the user manual. This means no firmware updates or oxygen monitoring. Time and date settings indicate this is a 2017 model, and eight year old version!