SpruceReviews of getspruce.com

I had my apartment cleaned and am very dissatisfied with the service. The cleaner was 30 minutes late. She chipped our granite countertop, didn't clean exterior cabinets, didn't clean any baseboards, and left our bedroom blankets covered in dog fur which I figured she would clean off, but did not. She spent the first 2 hours in one of our bathrooms. I let her know that I had to leave at 1:30pm for a meeting as I expected the cleaning to be finished by 1pm. She left at 12:30pm and told me that she rushed cleaning in our guest room and guest bathroom. The only things she did in both of those rooms were clean the floor, didn't touch anything else. I chose a service directly that was recommended by my own apartment complex and am very disappointed with this especially since it cost close to $200 and I had to go through and clean more things after she left. Do not go through this cleaning service. EDIT: I did reach out to the company and they only offered a $25 credit towards this. The customer service was horrible and not the experience I was expecting when choosing a cleaning company.

The cleaner quit in the middle of the job because it was too cluttered for her. Our past two visits were fine, and yes, we have clutter, but we are also very flexible and realize that they will work in only the uncluttered areas. I understand that she may have felt overwhelmed. We felt disappointed and shocked, and cancelled our account with Spruce.

Paola took her time to really CLEAN, she

She of very efficient

If I could leave zero stars, absolutely would. I scheduled my first service with Spruce for today. I tried to make cleaning as easy as possible and cleared all the counters, moved all the rugs for mopping, and coordinated with my apartment to make sure they were allowed in without me present. I scheduled the cleaning for a house guest I'm having this week. During the scheduled time frame, Spruce canceled for absolutely no reason. They then automatically scheduled me for the next available time, which was several days later and not convenient for me. I cancelled. Extremely unprofessional.

Paid 280 for a move out clean and I am here cleaning two hours before my move out inspection because it was the worst move out clean I have ever had. Oven and fridge still dirty. Dust on windows sills. DO NOT USE THIS SERVICE!

Five stars all the way! Everything was perfect when I arrived home after a long day at work! Sparkling clean! Spruce has always done a great job for me. I use them several times a year and I have never been disappointed.

More time spent on cleaning :cobwebs everywhere floors cleaned better