Paul K.
Ordered 1 pair they charged me for 1…
Ordered 1 pair they charged me for 1 pair then billed me again for 5 pairs once I received the invoice within 1 hour of receipt informed them of error and was told they could do nothing as product was being shipped. This is a scam so please be aware. So your all aware I have just received a refund of 58 dollars for the error in my order and have been given the extra 4 pairs free.
Response from SoothRelieveSep 30, 2024
Hello Paul, Thank you for sharing your feedback with us, and we're sorry to hear about any inconvenience you might have experienced. Our support team has sent you an email to help resolve this issue, and we hope it helps address your concerns. If you haven’t received the email yet, please check your inbox or spam folder. Alternatively, feel free to reach out to us directly at [email protected] with your order details, and we'll be more than happy to assist you right away. Warm regards, SoothRelieve Team




