Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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TERRY S.
Worst company! One paid expedited shipping. Took over a week to ship. The had to return it and now fighting to get a refund. .do not deal with this company. Not able to call and talk .only chat ND email they don't respond to. Horrible company. Going on 3 weeks .
Brian S.
Part did not fit. They offer returns within a 30 day period, I tried to return the part within this time frame, but they have not responded. Customer service is nonresponsive. They go by getrepairparts.com and yourpartsteam.com.
eroc
I ordered a wiring harness for my truck, waited 3 weeks and emailed them. I was told they were experiencing “unprecedented delays” ordering parts and it could take 4-5 days to get the parts in and then ship them. Waited another 2 weeks and now I am canceling my order. do not use them, they are scammers
David
I think you need to be an informed shopper these days to have a great experience. Mainly, be sure to order the correct part. That is the most important thing. If problems arise when making an incorrect choice, that is on us, not the vendor. I had a great experience, despite what I read here from less fortunate buyers.
Carl D.
Worst auto parts company in the whole world. I only left one star because I had no other choice
Mark W.
OEM is not a stocking parts supplier, they are a 3rd party vendor. I experienced 2 issues. 1st. they advertised a 4 pack of Motorcraft spark plugs for $8.88.Needed 2 packs (8). They sent 2 spark plugs amounting to $19.00. Requested return, which they authorized, but was almost impossible to do. 2ndly, I ordered an oil cooler and coolant manifold, which at time of order claimed "in Stock", not true! "Once contacted(6 days after initial order) they admitted they don't stock parts, we are a 3rd party supplier" took them 7 days to process order, four additional days to receive my parts. This company is borderline fraudulent. I will never use again, thanks for the lesson.
MARVIN C.
The first thing I don’t like about this fender is you cannot call and talk with anyone had I known that I would’ve never ordered from them. next, it takes some days before you can get your refund back on returns and you must pay shipping on any returns. So my word is I will never buy from this company again. They need better customer service. Other than chat!
rob F.
This company is the worst. They send me a broken intake for a 2011 crown vic Then I chat with someone who assured me I would get a email with information on a replacement part and I never received an email and now they won't answer any of my emails regarding this so I am stuck with a 500 dollar intake that is cracked and useless. They are horrible and I will be leaving reviews from all of my email addresses regarding this . Be warned Stay away from this company . You won't be able to contact customer service There's a reason they don't have a contact number
