GetOEMParts.comReviews of getoemparts.com

I ordered parts from this site many times in the past with no issues, and thought the bad reviews were from those customers who are never satisfied no matter what....that is until now. Getoemparts notified me that the part I ordered was discontinued, so they will be sending me the updated version of that part. About two weeks went by and after a few emails and online chats they finally sent the part out, but it was the wrong item. Many emails and online chats came down to the same answer. "We sent the part that corresponds to your VIN." - THE PART NUMBER they sent matches my vehicle - not the part. After more emails and chats they agreed to have the part returned. After examining the returned part, they still won't acknowledge that they sent out the wrong part and or send the correct part....so I'm going to get a refund minus shipping..

Be very careful buyers! I made a purchase worth $325.00, they created a fake label, they sent the tracking that had been delivered and so far nothing has arrived in my mailbox. You can't get a response from customer service. Do not buy on this site.

Ordered on May 22nd and still have no part,, joke of a company,, do yourself a favor and use another part store or part website this one is a joke

They were very helpful for me. I ordered the wrong part but Ashley looked it up for me with my vin and ordered the right one. I even got a partial refund because the initial part I ordered was more expensive. I'll keep using them.

Unfortunately it was not a good experience with my order. Price was good until the charge of shipping. I thought I would get it in a two to three days. That never happened, I had to email and ask where is my shipping information, at that time I was toldcits on back order. Are you kidding me, they could have told at the of Purchase. Very aggravating. Horrible communication!

Same bad experience as all the others, been waiting 3 Weeks for a harness & switch. No response to emails or chat. Buy at your own risk. I fear the day the parts arrive, if they do, and are incorrect as looks like getting a refund is impossible as well

He came through with exactly what I order, these oem parts can be hard to come by.

Paid for expedited shipping and the product never arrived on the correct date. Using their chat only support, I found out that the product never even shipped, let alone on time. They have ZERO customer service. Chat only with some one based outside the US who immediately dropped the chat when I requested a refund. NO phone support at all. Not even an option to call someone. What a joke. Lots of other online stores to shop at. DO NOT buy from these guys.