Amy
Awesome customer service!
The customer service Noosh provides is outstanding! They respond right away. And their pantyhose are the best. They are silky smooth and your clothes don’t stick to them. So comfortable!!!

Shop Now Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding.We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.
Noosh (getnoosh.com) has 485 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Amy
The customer service Noosh provides is outstanding! They respond right away. And their pantyhose are the best. They are silky smooth and your clothes don’t stick to them. So comfortable!!!
Ariel A.
My order got lost, I entered in contact with them and they resent my order. Excellent customer service!!
Kate W.
Made returns very easy
Candiss D.
Great quality!! Perfect to keep you warm and still look super cute in the winter. Fantastic customer service with fast response and immediate resolution to fix a shipping issue that wasn’t even their fault. Highly recommend this company. I will definitely be a repeat customer. Rare to find companies so committed to customer satisfaction these days.
Tonya
Product is amazing but Customer Service was better! The leggings are warm and very comfortable! When I needed to return a pair - only due to accidentally ordering a type I already owned, the online return portal was not allowing me to complete the process. Within 24 hours, customer service checked into the issue and reported back with what the problem was. There wasn't a return drop off near me, so they refunded the item without returning the leggings. It was a very easy process and I appreciated that they didn't require me to travel out of my way to return them!
Esraa A.
My tight had a giant hole in it right when I unpacked it, which is wild for a 30 dollar pair of tights. Sadly, it was out of the return window. I left a review on their website, and it somehow doesn't show up. I E-mailed them asking if they filter reviews since I don't see mine, and they didn't E-mail me back.
Response from NooshJan 11, 2026
Hi, We're sorry to hear about your experience, and we truly appreciate your feedback. What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund! Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day. After reviewing your case, we discovered that you updated us on this issue on 12/11/2025 regarding a product you ordered on 10/30/2024. Although it had been over a year, our customer service representative contacted you and offered to replace the damaged product. Please contact our team so that we can ensure you receive a replacement as soon as possible. I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers. Yours truly, The Noosh team
Yuvia M.
I love the thermal sheer-looking tights! Had a new pair get ruined in the dryer (major pilling from internal thermal - my fault for not taking note of washing directions) and ordered a new pair. My new pair was delivered but I never received it and the customer service team was amazing! I sent my details and they asked a couple questions, then sent a replacement. Very pleased with the level of care and response time.
Christine M.
My package was stolen on the day of delivery. I have been trying to reach out by email for 2 days now, but I've been unable to get assistance from a human being. I ordered 4 different nylons unfortunately the delivery guy didn’t follow the instructions they were left unattended downstairs. I emailed the same day they were delivered & stolen, up till now no one wants to help. Money down the drain. Poor customer service They just take your money and don’t give a damn
Response from NooshJan 11, 2026
Hi Christine, We're sorry to hear about your experience, and we truly appreciate your feedback. Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility. After reviewing your case, it appears that your package was stolen. Our team has already created a free replacement order, and the package is on its way to you. I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers. Yours truly, The Noosh team