NooshReviews of getnoosh.com

Response from NooshOct 25, 2026

Hi Kristine, We're sorry to hear about your experience, and we truly appreciate your feedback. Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Having said that, the shipping carrier verified that your package was delivered yesterday and provided a photo confirming delivery at your location. Since you haven't received it, our team has sent you an email so we can investigate this with you personally and make sure you receive your package. Please keep an eye on your inbox so we can help sort this out! Best, The Noosh team

Response from NooshOct 25, 2026

Hi Melissa, We're sorry to hear about your experience, and we truly appreciate your feedback. Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. That said, we never want our customers to handle carrier issues on their own. Even when delays or missing packages are out of our direct control, we always step in to take responsibility and make things right. Please check your email, we contacted you so we can ensure your shipment reaches you safely. I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers. Yours truly, The Noosh team