GetlabsReviews of getlabs.com

** update ** After some back and forth with GetLabs in email and text a redraw was done. Now waiting on results from LabCorp. Second draw happened 10 days after first appt. Some results will be impacted by the redraw at the later date. Was just informed by my Dr. that LabCorp will be reaching out to me because the draw by GetLabs was not adequate for some of the tests on the lab order. After paying $$$ to ‘conveniently’ get a draw at home I now have to navigate GetLabs, LabCorp, Ins and work schedule to get a redraw- and a rescheduled Dr. Appt. Extremely disappointed and would not recommend.

It was so convenient to have the blood collected at home as my husband has very limited mobility and difficulty transporting to an office. Our technician was prompt and courteous.

Horrible service. DO NOT USE. Not only did the technician show up an hour late, they failed to provide the lab order with my sample. My sample sat at the lab for a week before the missing paperwork was discovered. They have no phone number for customer service. You get stuck in an endless AI loop when a problem occurs. Save your money.

Kathy was amazing and an absolute gem!!

very kind and considerate

Getlabs cancelled my appointment and then claimed they “tried to reach me.” The assigned staff member said she called, but I never received any call, voicemail, or notification. Not a single attempt showed up on my phone. They also failed to inform me that fasting was required for my labs which is basic and critical information. On top of that, their system couldn’t even properly show the assigned staff member when I checked my appointment details. This level of disorganization is unacceptable for medical services.

Getlabs is great! I had an in home blood draw. I received reminders of my appointment as well as tips what to do 8 hours before my draw. On the day of my appointment I received another alert to let me know the approximate time the phlebotomist will arrive at my home. The phlebotomist was on time, kind, professional and performed a painless blood draw. Excellent experience. Highly recommend!

By far the best service for people that are busy and can't make it to the Lab. Quick and no lines to wait in. All Lobotomist are friendly and professional.