Velibor K.
Great support
Great support
Response from KeySmartNov 10, 2025
Hi Velibor, We appreciate your feedback! Glad to know our support team could make your experience a great one. Kind regards, The KeySmart Team

ONE OF THE MOST ADORED AND WIDELY-DISCUSSED PRODUCTSConstantly annoyed with thigh poke, key jingle, and damaged pants, Mike set out to design a solution to the bulky key ring. After months of prototyping, testing, and redesigning, KeySmart® was born.
KeySmart (getkeysmart.com) has 198 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Manufacturing · Lake Zurich, Illinois
Excellent

Manufacturing · Elgin, Illinois
Excellent

Manufacturing · Chicago, Illinois
Excellent

Manufacturing · Glendale Heights, Illinois
Excellent
198 approved reviews, newest moderated first
Velibor K.
Great support
Response from KeySmartNov 10, 2025
Hi Velibor, We appreciate your feedback! Glad to know our support team could make your experience a great one. Kind regards, The KeySmart Team
Steven M.
Andressa went out of her way to check KeySmart’s warehouse for an accessory for me and luckily found it. She had prompt, outstanding communication over email and provided me a tracking number as soon as she somehow found this piece. Andressa is a rockstar and I learned today that KeySmart has great customer service in part thanks to her.
Response from KeySmartNov 10, 2025
Hi Steven, We couldn’t agree more , Andressa is a rockstar! She’ll be thrilled to hear your kind words. Thanks for taking the time to recognize her and for sharing your experience. We’re lucky to have customers like you who notice the extra effort. Kind regards, The KeySmart Team
D. J. F.
The true mark of customer service and company reputation is not when things go great...it's when they don't, and KeySmart came through in glowing terms. I made an error, and they not only corrected it for me with no charge or delay, but they made me want to do business with them again....and I will!
Response from KeySmartNov 5, 2025
Hi D.J, We’re so glad we could turn things around for you and earn your continued trust. Thanks for giving us the chance to make it right. We’ll be here whenever you need us again! Kind regards, The KeySmart Team
Jamie W.
Great products and excellent customer service and support when needed. Prompt responses by email and solution focussed approach. Thanks!
Response from KeySmartNov 5, 2025
Hi Jamie, Thanks for your kind words! We’re thrilled to know you’re happy with both our products and our support team. We really appreciate you taking the time to share your experience. Kind regards, The KeySmart Team
Joseph G.
I had some set up issues that the company was very quick to identify and rectify. Excellent support
Response from KeySmartNov 3, 2025
Hi Joseph, We’re really glad to hear that our team was able to help you get everything set up smoothly! Thank you for taking the time to share your experience — we truly appreciate your feedback and support. Kind regards, The KeySmart Team
Nick W.
I received a gift of a Keysmart product which was brilliant. I had never considered how useful it would be. Unfortunately, I ran into a problem making a connection with my phone which was truly not an issue with the product itself but rather an issue of a returned product being resold as new by an independent distributor. Keysmart, their customer support team and their courteous consideration to my issue was handled extremely well and in a very timely manner. I have nothing but praise for their product(s) as well as their company values. Thank you Keysmart, I will be making future purchases with your reputable and quality driven company.
Response from KeySmartNov 3, 2025
Hi Nick, Thank you so much for sharing your experience — your kind words mean a lot to us. We’re glad our team could help and that you’re enjoying your KeySmart product. We truly appreciate your trust and look forward to having you as a customer for years to come. Kind regards, The KeySmart Team
Linda M.
Excellent customer service, Professional, courteous and quick
Response from KeySmartNov 3, 2025
Hi Linda, We’re so happy to hear about your great experience with our team! Thank you for your kind words — we truly appreciate your support. Kind regards, The KeySmart Team
Steve V.
I had issues activating the Smartcard lite. For some reason it wouldn’t activate. I tried numerous times with no success. I followed the provided instructions and watched how- to videos. I worked with support team to resolve. They were very helpful and extremely responsive, but still couldn’t activate the card. I was about to put it in an envelope to return it and thought to try activating again. Lo and behold, after trying 20 or more tries previously, the Smartcard decide to activate with no problem.
Response from KeySmartOct 27, 2025
Hi Steve, Thank you for your feedback. We’re glad to hear that the item activation worked successfully. If you have any questions, please don’t hesitate to reach out to us. Warm regards, KeySmart Team